From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud Computing

Social commerce is doing commerce in a collaborative and participative way, by using social media, through an enterprise interactive interface that enables social interactions. Technologies such as Web 2.0, Cloud Computing and Service Oriented Architecture (SOA) enable social commerce. Yet, a framew...

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Autor principal:	Baghdadi,Youcef
Lenguaje:	English
Publicado:	Universidad de Talca 2013
Materias:	Social commerce Business model Framework Enterprise social interaction manager Social media Web 2.0 Cloud computing SOA
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762013000300003
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spelling	oai:scielo:S0718-187620130003000032018-10-12From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud ComputingBaghdadi,Youcef Social commerce Business model Framework Enterprise social interaction manager Social media Web 2.0 Cloud computing SOA Social commerce is doing commerce in a collaborative and participative way, by using social media, through an enterprise interactive interface that enables social interactions. Technologies such as Web 2.0, Cloud Computing and Service Oriented Architecture (SOA) enable social commerce. Yet, a framework for social commerce, putting Enterprise Social Interactions as central entities, would provide a strong business justification for social commerce design and adoption with these enabling technologies. This work first proposes a framework for social commerce-oriented business that captures: (a) three main entities: Enterprise social Interactions, Actors, and Business Processes (and their output: products/services), (b) the relationships between these entities, and (c) the constraints (if any). Then, it focuses on the conceptualization of the key entity, Enterprise Social Interactions, to shape the required enterprise interface that promotes openness, collaboration and participation, which enables the required knowledge emergence and intelligence for the value (co-)creation. A central component of the enterprise technology architecture, we refer to as Enterprise Social Interaction Manager (ESIM) realizes the interface. An example shows how the realization of the ESIM functionalities with Web 2.0, Cloud computing, and SOA enables the different categories of collaborative B2B integration that underlines and backs social commerce.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.8 n.3 20132013-12-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762013000300003en10.4067/S0718-18762013000300003
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	Social commerce Business model Framework Enterprise social interaction manager Social media Web 2.0 Cloud computing SOA
spellingShingle	Social commerce Business model Framework Enterprise social interaction manager Social media Web 2.0 Cloud computing SOA Baghdadi,Youcef From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud Computing
description	Social commerce is doing commerce in a collaborative and participative way, by using social media, through an enterprise interactive interface that enables social interactions. Technologies such as Web 2.0, Cloud Computing and Service Oriented Architecture (SOA) enable social commerce. Yet, a framework for social commerce, putting Enterprise Social Interactions as central entities, would provide a strong business justification for social commerce design and adoption with these enabling technologies. This work first proposes a framework for social commerce-oriented business that captures: (a) three main entities: Enterprise social Interactions, Actors, and Business Processes (and their output: products/services), (b) the relationships between these entities, and (c) the constraints (if any). Then, it focuses on the conceptualization of the key entity, Enterprise Social Interactions, to shape the required enterprise interface that promotes openness, collaboration and participation, which enables the required knowledge emergence and intelligence for the value (co-)creation. A central component of the enterprise technology architecture, we refer to as Enterprise Social Interaction Manager (ESIM) realizes the interface. An example shows how the realization of the ESIM functionalities with Web 2.0, Cloud computing, and SOA enables the different categories of collaborative B2B integration that underlines and backs social commerce.
author	Baghdadi,Youcef
author_facet	Baghdadi,Youcef
author_sort	Baghdadi,Youcef
title	From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud Computing
title_short	From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud Computing
title_full	From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud Computing
title_fullStr	From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud Computing
title_full_unstemmed	From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud Computing
title_sort	from e-commerce to social commerce: a framework to guide enabling cloud computing
publisher	Universidad de Talca
publishDate	2013
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762013000300003
work_keys_str_mv	AT baghdadiyoucef fromecommercetosocialcommerceaframeworktoguideenablingcloudcomputing
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From E-commerce to Social Commerce: A Framework to Guide Enabling Cloud Computing

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