Determinants of E-WOM Influence: The Role of Consumers’ Internet Experience

Research has widely demonstrated that personal sources of information are more influential than firm-generated sources. The potential impact of others’ opinions has dramatically increased with the development of the Internet. However, very little is known about what makes certain opinions...

Full description

Saved in:
Bibliographic Details
Main Authors: López,Manuela, Sicilia,María
Language:English
Published: Universidad de Talca 2014
Subjects:
Online Access:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100004
Tags: Add Tag
No Tags, Be the first to tag this record!