Determinants of E-WOM Influence: The Role of Consumers’ Internet Experience

Research has widely demonstrated that personal sources of information are more influential than firm-generated sources. The potential impact of others’ opinions has dramatically increased with the development of the Internet. However, very little is known about what makes certain opinions...

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Detalles Bibliográficos
Autores principales: López,Manuela, Sicilia,María
Lenguaje:English
Publicado: Universidad de Talca 2014
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100004
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