Determinants of Use of Social Media Tools in Retailing Sector

The adoption of Social Media as part of organizational processes has been explosive during the last years. While decisions related to the adoptions of such technologies seem to be taken under competitive pressure there is little known as to the management attitudes and perceptions in the use of thes...

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Autores principales: Lorenzo-Romero,Carlota, Alarcón-del-Amo,María-del-Carmen, Constantinides,Efthymios
Lenguaje:English
Publicado: Universidad de Talca 2014
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100005
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spelling oai:scielo:S0718-187620140001000052018-10-12Determinants of Use of Social Media Tools in Retailing SectorLorenzo-Romero,CarlotaAlarcón-del-Amo,María-del-CarmenConstantinides,Efthymios Social media Web 2.0 Extended technology acceptance model (ETAM) Perceived strategic value Retailing sector The adoption of Social Media as part of organizational processes has been explosive during the last years. While decisions related to the adoptions of such technologies seem to be taken under competitive pressure there is little known as to the management attitudes and perceptions in the use of these technologies. The purpose of this article is to study factors affecting the acceptance of Social Media as a business strategy by Spanish retailers. A model that explains the adoption of Social Media tools has been created, on the basis of a technology acceptance model by adding the perceived strategic value, generating an extended model useful for academics and practitioners. The results confirm the central role played by the perceived ease of use of Web 2.0 in the process of its adoption as a business tool.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.9 n.1 20142014-01-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100005en10.4067/S0718-18762014000100005
institution Scielo Chile
collection Scielo Chile
language English
topic Social media
Web 2.0
Extended technology acceptance model (ETAM)
Perceived strategic value
Retailing sector
spellingShingle Social media
Web 2.0
Extended technology acceptance model (ETAM)
Perceived strategic value
Retailing sector
Lorenzo-Romero,Carlota
Alarcón-del-Amo,María-del-Carmen
Constantinides,Efthymios
Determinants of Use of Social Media Tools in Retailing Sector
description The adoption of Social Media as part of organizational processes has been explosive during the last years. While decisions related to the adoptions of such technologies seem to be taken under competitive pressure there is little known as to the management attitudes and perceptions in the use of these technologies. The purpose of this article is to study factors affecting the acceptance of Social Media as a business strategy by Spanish retailers. A model that explains the adoption of Social Media tools has been created, on the basis of a technology acceptance model by adding the perceived strategic value, generating an extended model useful for academics and practitioners. The results confirm the central role played by the perceived ease of use of Web 2.0 in the process of its adoption as a business tool.
author Lorenzo-Romero,Carlota
Alarcón-del-Amo,María-del-Carmen
Constantinides,Efthymios
author_facet Lorenzo-Romero,Carlota
Alarcón-del-Amo,María-del-Carmen
Constantinides,Efthymios
author_sort Lorenzo-Romero,Carlota
title Determinants of Use of Social Media Tools in Retailing Sector
title_short Determinants of Use of Social Media Tools in Retailing Sector
title_full Determinants of Use of Social Media Tools in Retailing Sector
title_fullStr Determinants of Use of Social Media Tools in Retailing Sector
title_full_unstemmed Determinants of Use of Social Media Tools in Retailing Sector
title_sort determinants of use of social media tools in retailing sector
publisher Universidad de Talca
publishDate 2014
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100005
work_keys_str_mv AT lorenzoromerocarlota determinantsofuseofsocialmediatoolsinretailingsector
AT alarcondelamomariadelcarmen determinantsofuseofsocialmediatoolsinretailingsector
AT constantinidesefthymios determinantsofuseofsocialmediatoolsinretailingsector
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