Travel Buying Behavior in Social Network Site Users: to Buy Online vs. Offline

The purpose of this research is to examine the variables that influence buying behavior for a sample of social network sites users who are offline buyers of hospitality services. Subsequently, we do the same of social network sites users who are online buyers in the same sector. Finally, we compare...

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Autores principales: Rondán-Cataluña,Francisco Javier, Arenas-Gaitán,Jorge, Ramírez-Correa,Patricio
Lenguaje:English
Publicado: Universidad de Talca 2015
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WOM
Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762015000100005
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spelling oai:scielo:S0718-187620150001000052018-10-12Travel Buying Behavior in Social Network Site Users: to Buy Online vs. OfflineRondán-Cataluña,Francisco JavierArenas-Gaitán,JorgeRamírez-Correa,Patricio Social network sites Hospitality service Buying behavior WOM Telepresence The purpose of this research is to examine the variables that influence buying behavior for a sample of social network sites users who are offline buyers of hospitality services. Subsequently, we do the same of social network sites users who are online buyers in the same sector. Finally, we compare both types of clients and discuss their different purchasing behavior. Logistic regression is used to model the dichotomous outcome variables. The dependent variable was to buy or not to buy a tourist service and the independent variables were: the social network sites use, social identity, altruism, telepresence, and Word-of-Mouth. The data set was collected in Chile and Spain from a sample of on-line questionnaires. The main result of this study is the clear difference in consumer behavior between people who buy online tourist services and those who buy these services in travel agents or other traditional channels. The main contribution of this paper deals with the influence of social network sites on offline and online shopping in the hospitality sector.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.10 n.1 20152015-01-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762015000100005en10.4067/S0718-18762015000100005
institution Scielo Chile
collection Scielo Chile
language English
topic Social network sites
Hospitality service
Buying behavior
WOM
Telepresence
spellingShingle Social network sites
Hospitality service
Buying behavior
WOM
Telepresence
Rondán-Cataluña,Francisco Javier
Arenas-Gaitán,Jorge
Ramírez-Correa,Patricio
Travel Buying Behavior in Social Network Site Users: to Buy Online vs. Offline
description The purpose of this research is to examine the variables that influence buying behavior for a sample of social network sites users who are offline buyers of hospitality services. Subsequently, we do the same of social network sites users who are online buyers in the same sector. Finally, we compare both types of clients and discuss their different purchasing behavior. Logistic regression is used to model the dichotomous outcome variables. The dependent variable was to buy or not to buy a tourist service and the independent variables were: the social network sites use, social identity, altruism, telepresence, and Word-of-Mouth. The data set was collected in Chile and Spain from a sample of on-line questionnaires. The main result of this study is the clear difference in consumer behavior between people who buy online tourist services and those who buy these services in travel agents or other traditional channels. The main contribution of this paper deals with the influence of social network sites on offline and online shopping in the hospitality sector.
author Rondán-Cataluña,Francisco Javier
Arenas-Gaitán,Jorge
Ramírez-Correa,Patricio
author_facet Rondán-Cataluña,Francisco Javier
Arenas-Gaitán,Jorge
Ramírez-Correa,Patricio
author_sort Rondán-Cataluña,Francisco Javier
title Travel Buying Behavior in Social Network Site Users: to Buy Online vs. Offline
title_short Travel Buying Behavior in Social Network Site Users: to Buy Online vs. Offline
title_full Travel Buying Behavior in Social Network Site Users: to Buy Online vs. Offline
title_fullStr Travel Buying Behavior in Social Network Site Users: to Buy Online vs. Offline
title_full_unstemmed Travel Buying Behavior in Social Network Site Users: to Buy Online vs. Offline
title_sort travel buying behavior in social network site users: to buy online vs. offline
publisher Universidad de Talca
publishDate 2015
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762015000100005
work_keys_str_mv AT rondancatalunafranciscojavier travelbuyingbehaviorinsocialnetworksiteuserstobuyonlinevsoffline
AT arenasgaitanjorge travelbuyingbehaviorinsocialnetworksiteuserstobuyonlinevsoffline
AT ramirezcorreapatricio travelbuyingbehaviorinsocialnetworksiteuserstobuyonlinevsoffline
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