The Mobile Agility Framework: An Exploratory Study of Mobile Technology Enhancing Organizational Agility

Organizational agility is a key factor for survival and success in today’s global, interconnected and turbulent business environment. Mobile technology, due to its anywhere, anytime characteristics, can be a promising tool for enhancing organizational agility. Yet there are no studies that...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Krotov,Vlad, Junglas,Iris, Steel,Douglas
Lenguaje:English
Publicado: Universidad de Talca 2015
Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762015000300002
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:scielo:S0718-18762015000300002
record_format dspace
spelling oai:scielo:S0718-187620150003000022018-10-12The Mobile Agility Framework: An Exploratory Study of Mobile Technology Enhancing Organizational AgilityKrotov,VladJunglas,IrisSteel,Douglas Organizational agility is a key factor for survival and success in today’s global, interconnected and turbulent business environment. Mobile technology, due to its anywhere, anytime characteristics, can be a promising tool for enhancing organizational agility. Yet there are no studies that guide organizations in leveraging mobile technology for improving speed and responsiveness to market needs. This paper attempts to fill this gap by exploring the question of how mobile technology can be used to enhance organizational agility. We use an exploratory research approach that analyzes archival data of 89 case studies describing contemporary applications of mobile technology within organizations. After developing a mobile agility framework and using it as our analytical lens, we examine each case to identify specific ways in which mobile technology is used to improve operational, customer, and partnering agility. The main contribution of this study is identification of emergent clusters of agility-enhancing mechanisms based on the benefits of mobile technology. The discovered benefits and mechanisms can guide organizations on improving their agility with the help of mobile technology. We also formulate research questions that should be addressed by future studies in order to produce a more comprehensive theoretical understanding of how mobile technology improves organizational agility.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.10 n.3 20152015-09-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762015000300002en10.4067/S0718-18762015000300002
institution Scielo Chile
collection Scielo Chile
language English
description Organizational agility is a key factor for survival and success in today’s global, interconnected and turbulent business environment. Mobile technology, due to its anywhere, anytime characteristics, can be a promising tool for enhancing organizational agility. Yet there are no studies that guide organizations in leveraging mobile technology for improving speed and responsiveness to market needs. This paper attempts to fill this gap by exploring the question of how mobile technology can be used to enhance organizational agility. We use an exploratory research approach that analyzes archival data of 89 case studies describing contemporary applications of mobile technology within organizations. After developing a mobile agility framework and using it as our analytical lens, we examine each case to identify specific ways in which mobile technology is used to improve operational, customer, and partnering agility. The main contribution of this study is identification of emergent clusters of agility-enhancing mechanisms based on the benefits of mobile technology. The discovered benefits and mechanisms can guide organizations on improving their agility with the help of mobile technology. We also formulate research questions that should be addressed by future studies in order to produce a more comprehensive theoretical understanding of how mobile technology improves organizational agility.
author Krotov,Vlad
Junglas,Iris
Steel,Douglas
spellingShingle Krotov,Vlad
Junglas,Iris
Steel,Douglas
The Mobile Agility Framework: An Exploratory Study of Mobile Technology Enhancing Organizational Agility
author_facet Krotov,Vlad
Junglas,Iris
Steel,Douglas
author_sort Krotov,Vlad
title The Mobile Agility Framework: An Exploratory Study of Mobile Technology Enhancing Organizational Agility
title_short The Mobile Agility Framework: An Exploratory Study of Mobile Technology Enhancing Organizational Agility
title_full The Mobile Agility Framework: An Exploratory Study of Mobile Technology Enhancing Organizational Agility
title_fullStr The Mobile Agility Framework: An Exploratory Study of Mobile Technology Enhancing Organizational Agility
title_full_unstemmed The Mobile Agility Framework: An Exploratory Study of Mobile Technology Enhancing Organizational Agility
title_sort mobile agility framework: an exploratory study of mobile technology enhancing organizational agility
publisher Universidad de Talca
publishDate 2015
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762015000300002
work_keys_str_mv AT krotovvlad themobileagilityframeworkanexploratorystudyofmobiletechnologyenhancingorganizationalagility
AT junglasiris themobileagilityframeworkanexploratorystudyofmobiletechnologyenhancingorganizationalagility
AT steeldouglas themobileagilityframeworkanexploratorystudyofmobiletechnologyenhancingorganizationalagility
AT krotovvlad mobileagilityframeworkanexploratorystudyofmobiletechnologyenhancingorganizationalagility
AT junglasiris mobileagilityframeworkanexploratorystudyofmobiletechnologyenhancingorganizationalagility
AT steeldouglas mobileagilityframeworkanexploratorystudyofmobiletechnologyenhancingorganizationalagility
_version_ 1714202220582404096