Customer Behavior in Electronic Commerce: A Bayesian Approach

Online shopping has increasingly replaced traditional retail shopping, as a large number of consumers have adopted it on a global scale. However, while it is well established in developed countries, e-commerce is still at an early stage in emerging markets, hence there is a need to unveil which fact...

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Autores principales: Dakduk,Silvana, ter Horst,Enrique, Santalla,Zuleyma, Molina,German, Malavé,José
Lenguaje:English
Publicado: Universidad de Talca 2017
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762017000200002
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spelling oai:scielo:S0718-187620170002000022018-10-12Customer Behavior in Electronic Commerce: A Bayesian ApproachDakduk,Silvanater Horst,EnriqueSantalla,ZuleymaMolina,GermanMalavé,José Intention Attitude Internet E-purchase E-commerce E-customers Bayesian MCMC Online shopping has increasingly replaced traditional retail shopping, as a large number of consumers have adopted it on a global scale. However, while it is well established in developed countries, e-commerce is still at an early stage in emerging markets, hence there is a need to unveil which factors contributes to its adoption. The main objective of this study is to integrate the theory of planned behavior, the theory of reasoned action, and the technology acceptance model using a Bayesian approach to determine the key predictors of online purchase intention among internet users in Colombia. The results demonstrate the pertinence of the theory of reasoned action and technology acceptance model, models to explain online purchase intention, confirming that the intention to purchase online is mostly determined by the attitudes to e-commerce which, in turn, are explained by perceived usefulness, perceived ease of use, and the subjective norm related to online shopping.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.12 n.2 20172017-05-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762017000200002en10.4067/S0718-18762017000200002
institution Scielo Chile
collection Scielo Chile
language English
topic Intention
Attitude
Internet
E-purchase
E-commerce
E-customers
Bayesian
MCMC
spellingShingle Intention
Attitude
Internet
E-purchase
E-commerce
E-customers
Bayesian
MCMC
Dakduk,Silvana
ter Horst,Enrique
Santalla,Zuleyma
Molina,German
Malavé,José
Customer Behavior in Electronic Commerce: A Bayesian Approach
description Online shopping has increasingly replaced traditional retail shopping, as a large number of consumers have adopted it on a global scale. However, while it is well established in developed countries, e-commerce is still at an early stage in emerging markets, hence there is a need to unveil which factors contributes to its adoption. The main objective of this study is to integrate the theory of planned behavior, the theory of reasoned action, and the technology acceptance model using a Bayesian approach to determine the key predictors of online purchase intention among internet users in Colombia. The results demonstrate the pertinence of the theory of reasoned action and technology acceptance model, models to explain online purchase intention, confirming that the intention to purchase online is mostly determined by the attitudes to e-commerce which, in turn, are explained by perceived usefulness, perceived ease of use, and the subjective norm related to online shopping.
author Dakduk,Silvana
ter Horst,Enrique
Santalla,Zuleyma
Molina,German
Malavé,José
author_facet Dakduk,Silvana
ter Horst,Enrique
Santalla,Zuleyma
Molina,German
Malavé,José
author_sort Dakduk,Silvana
title Customer Behavior in Electronic Commerce: A Bayesian Approach
title_short Customer Behavior in Electronic Commerce: A Bayesian Approach
title_full Customer Behavior in Electronic Commerce: A Bayesian Approach
title_fullStr Customer Behavior in Electronic Commerce: A Bayesian Approach
title_full_unstemmed Customer Behavior in Electronic Commerce: A Bayesian Approach
title_sort customer behavior in electronic commerce: a bayesian approach
publisher Universidad de Talca
publishDate 2017
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762017000200002
work_keys_str_mv AT dakduksilvana customerbehaviorinelectroniccommerceabayesianapproach
AT terhorstenrique customerbehaviorinelectroniccommerceabayesianapproach
AT santallazuleyma customerbehaviorinelectroniccommerceabayesianapproach
AT molinagerman customerbehaviorinelectroniccommerceabayesianapproach
AT malavejose customerbehaviorinelectroniccommerceabayesianapproach
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