Personality-Based Personalization of Online Store Features Using Genetic Programming: Analysis and Experiment

Abstract:The decisions made by the customers in online environments are influenced by their personality characteristics. Each customer in an online environment relies more heavily on certain features of a store to make decisions while ignoring others. Thus, personalizing these features may streamlin...

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Autores principales: Kazeminia,Alireza, Kaedi,Marjan, Ganji,Beenazir
Lenguaje:English
Publicado: Universidad de Talca 2019
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000100103
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spelling oai:scielo:S0718-187620190001001032019-02-28Personality-Based Personalization of Online Store Features Using Genetic Programming: Analysis and ExperimentKazeminia,AlirezaKaedi,MarjanGanji,Beenazir Personalization Online shopping Personality Decision-making style Genetic Programming Abstract:The decisions made by the customers in online environments are influenced by their personality characteristics. Each customer in an online environment relies more heavily on certain features of a store to make decisions while ignoring others. Thus, personalizing these features may streamline the decision-making process and increase satisfaction. In this paper, an intelligent method for personalizing the features of an online store according to the users’ personality is presented. In the proposed method, using genetic programming several equations are developed to estimate how users with different personality characteristics prefer various features of an online store. These equations are then used for personalization of the store features to increase customers’ satisfaction and persuade them to make larger purchases. The evaluation on a sample of 194 individuals indicates that the obtained equations are able to estimate the user’s preferences with over 80% accuracy in most cases. In addition, empirical assessment of the obtained equations shows that the proposed personalization method improves the user satisfaction.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.14 n.1 20192019-01-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000100103en10.4067/S0718-18762019000100103
institution Scielo Chile
collection Scielo Chile
language English
topic Personalization
Online shopping
Personality
Decision-making style
Genetic Programming
spellingShingle Personalization
Online shopping
Personality
Decision-making style
Genetic Programming
Kazeminia,Alireza
Kaedi,Marjan
Ganji,Beenazir
Personality-Based Personalization of Online Store Features Using Genetic Programming: Analysis and Experiment
description Abstract:The decisions made by the customers in online environments are influenced by their personality characteristics. Each customer in an online environment relies more heavily on certain features of a store to make decisions while ignoring others. Thus, personalizing these features may streamline the decision-making process and increase satisfaction. In this paper, an intelligent method for personalizing the features of an online store according to the users’ personality is presented. In the proposed method, using genetic programming several equations are developed to estimate how users with different personality characteristics prefer various features of an online store. These equations are then used for personalization of the store features to increase customers’ satisfaction and persuade them to make larger purchases. The evaluation on a sample of 194 individuals indicates that the obtained equations are able to estimate the user’s preferences with over 80% accuracy in most cases. In addition, empirical assessment of the obtained equations shows that the proposed personalization method improves the user satisfaction.
author Kazeminia,Alireza
Kaedi,Marjan
Ganji,Beenazir
author_facet Kazeminia,Alireza
Kaedi,Marjan
Ganji,Beenazir
author_sort Kazeminia,Alireza
title Personality-Based Personalization of Online Store Features Using Genetic Programming: Analysis and Experiment
title_short Personality-Based Personalization of Online Store Features Using Genetic Programming: Analysis and Experiment
title_full Personality-Based Personalization of Online Store Features Using Genetic Programming: Analysis and Experiment
title_fullStr Personality-Based Personalization of Online Store Features Using Genetic Programming: Analysis and Experiment
title_full_unstemmed Personality-Based Personalization of Online Store Features Using Genetic Programming: Analysis and Experiment
title_sort personality-based personalization of online store features using genetic programming: analysis and experiment
publisher Universidad de Talca
publishDate 2019
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000100103
work_keys_str_mv AT kazeminiaalireza personalitybasedpersonalizationofonlinestorefeaturesusinggeneticprogramminganalysisandexperiment
AT kaedimarjan personalitybasedpersonalizationofonlinestorefeaturesusinggeneticprogramminganalysisandexperiment
AT ganjibeenazir personalitybasedpersonalizationofonlinestorefeaturesusinggeneticprogramminganalysisandexperiment
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