Socio-Technical Factors in Electronic Software Biddings

Abstract: Outsourcing of services has been an industry trend for more than two decades. In particular, public software acquisitions have followed this trend. Governments are significant consumers of software and these processes may fail due to different causes such as incomplete requirements elicita...

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Autores principales:	Hochstetter,,Jorge, García,,Mauricio, Cares,Carlos
Lenguaje:	English
Publicado:	Universidad de Talca 2019
Materias:	Public tenders Requirements engineering Metrics Outsourcing Socio-technical factors
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000300104
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spelling	oai:scielo:S0718-187620190003001042019-12-17Socio-Technical Factors in Electronic Software BiddingsHochstetter,,JorgeGarcía,,MauricioCares,Carlos Public tenders Requirements engineering Metrics Outsourcing Socio-technical factors Abstract: Outsourcing of services has been an industry trend for more than two decades. In particular, public software acquisitions have followed this trend. Governments are significant consumers of software and these processes may fail due to different causes such as incomplete requirements elicitation, limited budget, lack of tenderers or even proper tenderers. Moreover, the fact of there being only one qualified tenderer may make the process suspect. The aim of this paper is to identify the variables which influence the result of a software tender process. We present a two-step research: first a quantitative approach and then a qualitative analysis. Initially we formulated the hypothesis that the quality of documents in public software tenders was related to the success of the bidding process. We studied 142 public tenders in Chile, which neither confirmed nor denied any relationship between success and quality of the tender document. In the second step, we applied a focus group and a semi-structured online questionnaire identifying N new potentially factors to success. For them, we found social theories supporting these relationships. The main contribution of this work is to propose a wider set of variables, not merely technical ones, which influence the success of software tender processes.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.14 n.3 20192019-09-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000300104en10.4067/S0718-18762019000300104
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	Public tenders Requirements engineering Metrics Outsourcing Socio-technical factors
spellingShingle	Public tenders Requirements engineering Metrics Outsourcing Socio-technical factors Hochstetter,,Jorge García,,Mauricio Cares,Carlos Socio-Technical Factors in Electronic Software Biddings
description	Abstract: Outsourcing of services has been an industry trend for more than two decades. In particular, public software acquisitions have followed this trend. Governments are significant consumers of software and these processes may fail due to different causes such as incomplete requirements elicitation, limited budget, lack of tenderers or even proper tenderers. Moreover, the fact of there being only one qualified tenderer may make the process suspect. The aim of this paper is to identify the variables which influence the result of a software tender process. We present a two-step research: first a quantitative approach and then a qualitative analysis. Initially we formulated the hypothesis that the quality of documents in public software tenders was related to the success of the bidding process. We studied 142 public tenders in Chile, which neither confirmed nor denied any relationship between success and quality of the tender document. In the second step, we applied a focus group and a semi-structured online questionnaire identifying N new potentially factors to success. For them, we found social theories supporting these relationships. The main contribution of this work is to propose a wider set of variables, not merely technical ones, which influence the success of software tender processes.
author	Hochstetter,,Jorge García,,Mauricio Cares,Carlos
author_facet	Hochstetter,,Jorge García,,Mauricio Cares,Carlos
author_sort	Hochstetter,,Jorge
title	Socio-Technical Factors in Electronic Software Biddings
title_short	Socio-Technical Factors in Electronic Software Biddings
title_full	Socio-Technical Factors in Electronic Software Biddings
title_fullStr	Socio-Technical Factors in Electronic Software Biddings
title_full_unstemmed	Socio-Technical Factors in Electronic Software Biddings
title_sort	socio-technical factors in electronic software biddings
publisher	Universidad de Talca
publishDate	2019
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000300104
work_keys_str_mv	AT hochstetterjorge sociotechnicalfactorsinelectronicsoftwarebiddings AT garciamauricio sociotechnicalfactorsinelectronicsoftwarebiddings AT carescarlos sociotechnicalfactorsinelectronicsoftwarebiddings
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Socio-Technical Factors in Electronic Software Biddings

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