How to Make Loyal Fans in Virtual Communities: Evidence from the Facebook Fan Pages of Smartphones

Abstract: This study targeted community members who have purchased smartphone and have joined the official brand fan pages of the smartphone brands for at least six months. A total of 681 valid samples were collected. Structural equation modeling was employed to conduct path analyses, and the result...

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Autor principal: Hsu,Li-Chun
Lenguaje:English
Publicado: Universidad de Talca 2019
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000300110
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spelling oai:scielo:S0718-187620190003001102019-12-17How to Make Loyal Fans in Virtual Communities: Evidence from the Facebook Fan Pages of SmartphonesHsu,Li-Chun Facebook fan pages of smartphone Brand self-expression and uniqueness Hedonic products Brand passion Brand loyalty Abstract: This study targeted community members who have purchased smartphone and have joined the official brand fan pages of the smartphone brands for at least six months. A total of 681 valid samples were collected. Structural equation modeling was employed to conduct path analyses, and the results show that the 7 hypothetical paths proposed in this study are supported by the theoretical model, which exhibited desirable goodness of fit. In the mediation effect, brand passions partially mediate exogenous factors and brand loyalty. This study is aimed at increasing understanding of how a firm that possesses a cluster of fans who actively protect its brand maintain a strong brand relationship with its brand fans through brand community.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.14 n.3 20192019-09-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000300110en10.4067/S0718-18762019000300110
institution Scielo Chile
collection Scielo Chile
language English
topic Facebook fan pages of smartphone
Brand self-expression and uniqueness
Hedonic products
Brand passion
Brand loyalty
spellingShingle Facebook fan pages of smartphone
Brand self-expression and uniqueness
Hedonic products
Brand passion
Brand loyalty
Hsu,Li-Chun
How to Make Loyal Fans in Virtual Communities: Evidence from the Facebook Fan Pages of Smartphones
description Abstract: This study targeted community members who have purchased smartphone and have joined the official brand fan pages of the smartphone brands for at least six months. A total of 681 valid samples were collected. Structural equation modeling was employed to conduct path analyses, and the results show that the 7 hypothetical paths proposed in this study are supported by the theoretical model, which exhibited desirable goodness of fit. In the mediation effect, brand passions partially mediate exogenous factors and brand loyalty. This study is aimed at increasing understanding of how a firm that possesses a cluster of fans who actively protect its brand maintain a strong brand relationship with its brand fans through brand community.
author Hsu,Li-Chun
author_facet Hsu,Li-Chun
author_sort Hsu,Li-Chun
title How to Make Loyal Fans in Virtual Communities: Evidence from the Facebook Fan Pages of Smartphones
title_short How to Make Loyal Fans in Virtual Communities: Evidence from the Facebook Fan Pages of Smartphones
title_full How to Make Loyal Fans in Virtual Communities: Evidence from the Facebook Fan Pages of Smartphones
title_fullStr How to Make Loyal Fans in Virtual Communities: Evidence from the Facebook Fan Pages of Smartphones
title_full_unstemmed How to Make Loyal Fans in Virtual Communities: Evidence from the Facebook Fan Pages of Smartphones
title_sort how to make loyal fans in virtual communities: evidence from the facebook fan pages of smartphones
publisher Universidad de Talca
publishDate 2019
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000300110
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