Towards an Integrated Maturity Model of System and E-Business Applications in an Emerging Economy
Abstract: Although there is a great number of maturity models proposed for Information Systems, most of them have three limitations: (1) they are focused on a single or small subset of companies; (2) they do not address the evolution of enterprise systems and e-business applications, simultaneously;...
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| Lenguaje: | English |
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Universidad de Talca
2020
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oai:scielo:S0718-187620200002001022019-12-17Towards an Integrated Maturity Model of System and E-Business Applications in an Emerging EconomyCataldo,AlejandroAstudillo,César A.Gutiérrez-Bahamondes,Jimmy H.González-Martínez,LuisMcQueen,Robert Information systems Business systems E-Business applications Maturity models Clustering analysis Data mining Abstract: Although there is a great number of maturity models proposed for Information Systems, most of them have three limitations: (1) they are focused on a single or small subset of companies; (2) they do not address the evolution of enterprise systems and e-business applications, simultaneously; (3) they are only focused on developed countries and do not consider emerging economies. We developed a maturity model of Information Systems that addresses these limitations through a data mining approach. The results showed that clustering analysis was an effective method for discovering similar groups of companies according to the set of enterprise systems and e-business applications that they adopted. Two major conclusions can be outlined: Unlike previous models, it has been shown that companies can be grouped only in three stages of maturity. Furthermore, the evolutionary pattern of systems adopted by companies follows a path oriented to obtain greater efficiencies at the expense of those that strengthen the relationship with customers. The results are relevant to practitioners, researchers and policy makers in emerging economies.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.15 n.2 20202020-05-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762020000200102en10.4067/S0718-18762020000200102 |
| institution |
Scielo Chile |
| collection |
Scielo Chile |
| language |
English |
| topic |
Information systems Business systems E-Business applications Maturity models Clustering analysis Data mining |
| spellingShingle |
Information systems Business systems E-Business applications Maturity models Clustering analysis Data mining Cataldo,Alejandro Astudillo,César A. Gutiérrez-Bahamondes,Jimmy H. González-Martínez,Luis McQueen,Robert Towards an Integrated Maturity Model of System and E-Business Applications in an Emerging Economy |
| description |
Abstract: Although there is a great number of maturity models proposed for Information Systems, most of them have three limitations: (1) they are focused on a single or small subset of companies; (2) they do not address the evolution of enterprise systems and e-business applications, simultaneously; (3) they are only focused on developed countries and do not consider emerging economies. We developed a maturity model of Information Systems that addresses these limitations through a data mining approach. The results showed that clustering analysis was an effective method for discovering similar groups of companies according to the set of enterprise systems and e-business applications that they adopted. Two major conclusions can be outlined: Unlike previous models, it has been shown that companies can be grouped only in three stages of maturity. Furthermore, the evolutionary pattern of systems adopted by companies follows a path oriented to obtain greater efficiencies at the expense of those that strengthen the relationship with customers. The results are relevant to practitioners, researchers and policy makers in emerging economies. |
| author |
Cataldo,Alejandro Astudillo,César A. Gutiérrez-Bahamondes,Jimmy H. González-Martínez,Luis McQueen,Robert |
| author_facet |
Cataldo,Alejandro Astudillo,César A. Gutiérrez-Bahamondes,Jimmy H. González-Martínez,Luis McQueen,Robert |
| author_sort |
Cataldo,Alejandro |
| title |
Towards an Integrated Maturity Model of System and E-Business Applications in an Emerging Economy |
| title_short |
Towards an Integrated Maturity Model of System and E-Business Applications in an Emerging Economy |
| title_full |
Towards an Integrated Maturity Model of System and E-Business Applications in an Emerging Economy |
| title_fullStr |
Towards an Integrated Maturity Model of System and E-Business Applications in an Emerging Economy |
| title_full_unstemmed |
Towards an Integrated Maturity Model of System and E-Business Applications in an Emerging Economy |
| title_sort |
towards an integrated maturity model of system and e-business applications in an emerging economy |
| publisher |
Universidad de Talca |
| publishDate |
2020 |
| url |
http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762020000200102 |
| work_keys_str_mv |
AT cataldoalejandro towardsanintegratedmaturitymodelofsystemandebusinessapplicationsinanemergingeconomy AT astudillocesara towardsanintegratedmaturitymodelofsystemandebusinessapplicationsinanemergingeconomy AT gutierrezbahamondesjimmyh towardsanintegratedmaturitymodelofsystemandebusinessapplicationsinanemergingeconomy AT gonzalezmartinezluis towardsanintegratedmaturitymodelofsystemandebusinessapplicationsinanemergingeconomy AT mcqueenrobert towardsanintegratedmaturitymodelofsystemandebusinessapplicationsinanemergingeconomy |
| _version_ |
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