Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social Commerce

Abstract: Control and management of e-markets are one of the essential needs in social commerce context. Social commerce systems include not only informational flows, financial and goods/services but also social relationships and interactions. The focus of this research is to find the meaningful rel...

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Autores principales:	Esmaeili,Leila, Hashemi Golpayegani,Alireza
Lenguaje:	English
Publicado:	Universidad de Talca 2020
Materias:	Social commerce Conformance checking Social network analysis Multi-layered network Triadic closure
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762020000200107
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spelling	oai:scielo:S0718-187620200002001072019-12-17Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social CommerceEsmaeili,LeilaHashemi Golpayegani,Alireza Social commerce Conformance checking Social network analysis Multi-layered network Triadic closure Abstract: Control and management of e-markets are one of the essential needs in social commerce context. Social commerce systems include not only informational flows, financial and goods/services but also social relationships and interactions. The focus of this research is to find the meaningful relationship between social relations and the network of various commercial flows among human resources (i.e., activity network) in social commerce context. If the activity network conforms with social relations, then business processes and, in general, the e-market can be steered by social relations. The proposed research framework has been constructed from a combination of process mining concepts, multi-layered network modeling, network analyzing, and social theories. Such a combination in the conformance checking field is an original contribution of this study, not yet explored. Two simulated sample datasets in four different versions are applied for the evaluation. Furthermore, Friedman's statistical test is employed to proof of the research hypothesis and gain more confidence in the obtained results. The results indicate that, despite the structural mismatch of the social network with the activity network, social relations affect the formation of business interactions among human resources. This effect is also different for various flow types. Multi-layered network modeling demonstrates this difference.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.15 n.2 20202020-05-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762020000200107en10.4067/S0718-18762020000200107
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	Social commerce Conformance checking Social network analysis Multi-layered network Triadic closure
spellingShingle	Social commerce Conformance checking Social network analysis Multi-layered network Triadic closure Esmaeili,Leila Hashemi Golpayegani,Alireza Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social Commerce
description	Abstract: Control and management of e-markets are one of the essential needs in social commerce context. Social commerce systems include not only informational flows, financial and goods/services but also social relationships and interactions. The focus of this research is to find the meaningful relationship between social relations and the network of various commercial flows among human resources (i.e., activity network) in social commerce context. If the activity network conforms with social relations, then business processes and, in general, the e-market can be steered by social relations. The proposed research framework has been constructed from a combination of process mining concepts, multi-layered network modeling, network analyzing, and social theories. Such a combination in the conformance checking field is an original contribution of this study, not yet explored. Two simulated sample datasets in four different versions are applied for the evaluation. Furthermore, Friedman's statistical test is employed to proof of the research hypothesis and gain more confidence in the obtained results. The results indicate that, despite the structural mismatch of the social network with the activity network, social relations affect the formation of business interactions among human resources. This effect is also different for various flow types. Multi-layered network modeling demonstrates this difference.
author	Esmaeili,Leila Hashemi Golpayegani,Alireza
author_facet	Esmaeili,Leila Hashemi Golpayegani,Alireza
author_sort	Esmaeili,Leila
title	Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social Commerce
title_short	Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social Commerce
title_full	Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social Commerce
title_fullStr	Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social Commerce
title_full_unstemmed	Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social Commerce
title_sort	conformance checking of the activity network with the social relationships structure in the context of social commerce
publisher	Universidad de Talca
publishDate	2020
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762020000200107
work_keys_str_mv	AT esmaeilileila conformancecheckingoftheactivitynetworkwiththesocialrelationshipsstructureinthecontextofsocialcommerce AT hashemigolpayeganialireza conformancecheckingoftheactivitynetworkwiththesocialrelationshipsstructureinthecontextofsocialcommerce
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Conformance Checking of the Activity Network with the Social Relationships Structure in the Context of Social Commerce

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