A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce Systems

Abstract: Process mining in the context of information systems, which consists of information flows, has been one of the major research areas in the past decade. One of the most common objectives of process mining is the automated business process discovery. There are many challenges in the business...

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Autores principales: Esmaeili,Leila, Golpayegani,Alireza Hashemi
Lenguaje:English
Publicado: Universidad de Talca 2021
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762021000200104
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spelling oai:scielo:S0718-187620210002001042020-11-26A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce SystemsEsmaeili,LeilaGolpayegani,Alireza Hashemi Process mining Process discovery Network analysis Community detection Motifs analysis Motif discovery Multi-layered network Attributed network Commercial process Abstract: Process mining in the context of information systems, which consists of information flows, has been one of the major research areas in the past decade. One of the most common objectives of process mining is the automated business process discovery. There are many challenges in the business process discovery, such as spaghetti models, same-name activities, and discovering loop structures. The researchers have presented a variety of methods that focus on one or more challenges. Due to the importance of commercial systems and the diversity of flows in them, in this research, the process mining problem in the context of social commerce systems is studied. Moreover, the research objective is to present a new method for commercial process discovery that has not been considered before. The proposed method is based on network analysis methods, multi-layered networks (networks with heterogeneous relations), and attributed networks. The results obtained from the proposed method are more precise and more comfortable to understand than the previous ones.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.16 n.2 20212021-05-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762021000200104en10.4067/S0718-18762021000200104
institution Scielo Chile
collection Scielo Chile
language English
topic Process mining
Process discovery
Network analysis
Community detection
Motifs analysis
Motif discovery
Multi-layered network
Attributed network
Commercial process
spellingShingle Process mining
Process discovery
Network analysis
Community detection
Motifs analysis
Motif discovery
Multi-layered network
Attributed network
Commercial process
Esmaeili,Leila
Golpayegani,Alireza Hashemi
A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce Systems
description Abstract: Process mining in the context of information systems, which consists of information flows, has been one of the major research areas in the past decade. One of the most common objectives of process mining is the automated business process discovery. There are many challenges in the business process discovery, such as spaghetti models, same-name activities, and discovering loop structures. The researchers have presented a variety of methods that focus on one or more challenges. Due to the importance of commercial systems and the diversity of flows in them, in this research, the process mining problem in the context of social commerce systems is studied. Moreover, the research objective is to present a new method for commercial process discovery that has not been considered before. The proposed method is based on network analysis methods, multi-layered networks (networks with heterogeneous relations), and attributed networks. The results obtained from the proposed method are more precise and more comfortable to understand than the previous ones.
author Esmaeili,Leila
Golpayegani,Alireza Hashemi
author_facet Esmaeili,Leila
Golpayegani,Alireza Hashemi
author_sort Esmaeili,Leila
title A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce Systems
title_short A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce Systems
title_full A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce Systems
title_fullStr A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce Systems
title_full_unstemmed A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce Systems
title_sort novel method for discovering process based on the network analysis approach in the context of social commerce systems
publisher Universidad de Talca
publishDate 2021
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762021000200104
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