Examining the Relative Influence of Risk and Control on Intention to Adopt Risky Technologies

For technologies such as electronic commerce, mobile payments, internet and mobile banking etc. customers are concerned about security issues that arise as a result of adoption of these technologies. However, in practice, we find that customers forgo their considerations of risk in the technology, i...

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Autores principales:	Gupta,Sumeet, Xu,Heng
Lenguaje:	English
Publicado:	Universidad Alberto Hurtado. Facultad de Economía y Negocios 2010
Materias:	mobile banking security concerns perceived risk perceived control
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242010000400003
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spelling	oai:scielo:S0718-272420100004000032011-03-22Examining the Relative Influence of Risk and Control on Intention to Adopt Risky TechnologiesGupta,SumeetXu,Heng mobile banking security concerns perceived risk perceived control For technologies such as electronic commerce, mobile payments, internet and mobile banking etc. customers are concerned about security issues that arise as a result of adoption of these technologies. However, in practice, we find that customers forgo their considerations of risk in the technology, if the benefits of using the technology overpower the risks involved in using the technology. Understanding their relative roles in technology adoption will help technology developers focus their efforts on either of them to improve technology adoption. Results of this study reveal that in adopting a technology, customers are guided more by the perception of control rather than by the perception of risk. Implications for theory and practice are discussed.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.5 n.4 20102010-12-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242010000400003en10.4067/S0718-27242010000400003
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	mobile banking security concerns perceived risk perceived control
spellingShingle	mobile banking security concerns perceived risk perceived control Gupta,Sumeet Xu,Heng Examining the Relative Influence of Risk and Control on Intention to Adopt Risky Technologies
description	For technologies such as electronic commerce, mobile payments, internet and mobile banking etc. customers are concerned about security issues that arise as a result of adoption of these technologies. However, in practice, we find that customers forgo their considerations of risk in the technology, if the benefits of using the technology overpower the risks involved in using the technology. Understanding their relative roles in technology adoption will help technology developers focus their efforts on either of them to improve technology adoption. Results of this study reveal that in adopting a technology, customers are guided more by the perception of control rather than by the perception of risk. Implications for theory and practice are discussed.
author	Gupta,Sumeet Xu,Heng
author_facet	Gupta,Sumeet Xu,Heng
author_sort	Gupta,Sumeet
title	Examining the Relative Influence of Risk and Control on Intention to Adopt Risky Technologies
title_short	Examining the Relative Influence of Risk and Control on Intention to Adopt Risky Technologies
title_full	Examining the Relative Influence of Risk and Control on Intention to Adopt Risky Technologies
title_fullStr	Examining the Relative Influence of Risk and Control on Intention to Adopt Risky Technologies
title_full_unstemmed	Examining the Relative Influence of Risk and Control on Intention to Adopt Risky Technologies
title_sort	examining the relative influence of risk and control on intention to adopt risky technologies
publisher	Universidad Alberto Hurtado. Facultad de Economía y Negocios
publishDate	2010
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242010000400003
work_keys_str_mv	AT guptasumeet examiningtherelativeinfluenceofriskandcontrolonintentiontoadoptriskytechnologies AT xuheng examiningtherelativeinfluenceofriskandcontrolonintentiontoadoptriskytechnologies
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Examining the Relative Influence of Risk and Control on Intention to Adopt Risky Technologies

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