Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setti...
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Universidad Alberto Hurtado. Facultad de Economía y Negocios
2012
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Acceso en línea: | http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242012000300007 |
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oai:scielo:S0718-272420120003000072014-09-11Acceptance of Smartphone in Enhancing Patient-Caregivers RelationshipWan Ismail,Wan KhairuzzamanHong Kit,Paul ChanBuhari,NoraMuzaini,Azlina healthcare provider patient-caregiver relation smartphones mobile communication technology Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setting. The study has identified elements which have had impact on individual decision to use smartphones using Technology Acceptance Model (TAM). Questionnaires were distributed to 57 respondents including medical doctors, nurses and head of department of a hospital. The analysis shows that the younger generations were more ‘trendy’ in owning a Smartphone. The study indicates that females reported better acceptance of smartphone use in their works. Healthcare industry will be more patient-centric instead of doctor-centric, hence, it is important for healthcare providers to provide services in line with the customers’ requirement without jeopardizing patient safety and lives.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.7 n.3 20122012-10-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242012000300007en10.4067/S0718-27242012000300007 |
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English |
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healthcare provider patient-caregiver relation smartphones mobile communication technology |
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healthcare provider patient-caregiver relation smartphones mobile communication technology Wan Ismail,Wan Khairuzzaman Hong Kit,Paul Chan Buhari,Nora Muzaini,Azlina Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship |
description |
Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setting. The study has identified elements which have had impact on individual decision to use smartphones using Technology Acceptance Model (TAM). Questionnaires were distributed to 57 respondents including medical doctors, nurses and head of department of a hospital. The analysis shows that the younger generations were more ‘trendy’ in owning a Smartphone. The study indicates that females reported better acceptance of smartphone use in their works. Healthcare industry will be more patient-centric instead of doctor-centric, hence, it is important for healthcare providers to provide services in line with the customers’ requirement without jeopardizing patient safety and lives. |
author |
Wan Ismail,Wan Khairuzzaman Hong Kit,Paul Chan Buhari,Nora Muzaini,Azlina |
author_facet |
Wan Ismail,Wan Khairuzzaman Hong Kit,Paul Chan Buhari,Nora Muzaini,Azlina |
author_sort |
Wan Ismail,Wan Khairuzzaman |
title |
Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship |
title_short |
Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship |
title_full |
Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship |
title_fullStr |
Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship |
title_full_unstemmed |
Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship |
title_sort |
acceptance of smartphone in enhancing patient-caregivers relationship |
publisher |
Universidad Alberto Hurtado. Facultad de Economía y Negocios |
publishDate |
2012 |
url |
http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242012000300007 |
work_keys_str_mv |
AT wanismailwankhairuzzaman acceptanceofsmartphoneinenhancingpatientcaregiversrelationship AT hongkitpaulchan acceptanceofsmartphoneinenhancingpatientcaregiversrelationship AT buharinora acceptanceofsmartphoneinenhancingpatientcaregiversrelationship AT muzainiazlina acceptanceofsmartphoneinenhancingpatientcaregiversrelationship |
_version_ |
1714203222940319744 |