Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship

Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setti...

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Autores principales: Wan Ismail,Wan Khairuzzaman, Hong Kit,Paul Chan, Buhari,Nora, Muzaini,Azlina
Lenguaje:English
Publicado: Universidad Alberto Hurtado. Facultad de Economía y Negocios 2012
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242012000300007
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spelling oai:scielo:S0718-272420120003000072014-09-11Acceptance of Smartphone in Enhancing Patient-Caregivers RelationshipWan Ismail,Wan KhairuzzamanHong Kit,Paul ChanBuhari,NoraMuzaini,Azlina healthcare provider patient-caregiver relation smartphones mobile communication technology Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setting. The study has identified elements which have had impact on individual decision to use smartphones using Technology Acceptance Model (TAM). Questionnaires were distributed to 57 respondents including medical doctors, nurses and head of department of a hospital. The analysis shows that the younger generations were more ‘trendy’ in owning a Smartphone. The study indicates that females reported better acceptance of smartphone use in their works. Healthcare industry will be more patient-centric instead of doctor-centric, hence, it is important for healthcare providers to provide services in line with the customers’ requirement without jeopardizing patient safety and lives.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.7 n.3 20122012-10-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242012000300007en10.4067/S0718-27242012000300007
institution Scielo Chile
collection Scielo Chile
language English
topic healthcare provider
patient-caregiver relation
smartphones
mobile communication technology
spellingShingle healthcare provider
patient-caregiver relation
smartphones
mobile communication technology
Wan Ismail,Wan Khairuzzaman
Hong Kit,Paul Chan
Buhari,Nora
Muzaini,Azlina
Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
description Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setting. The study has identified elements which have had impact on individual decision to use smartphones using Technology Acceptance Model (TAM). Questionnaires were distributed to 57 respondents including medical doctors, nurses and head of department of a hospital. The analysis shows that the younger generations were more ‘trendy’ in owning a Smartphone. The study indicates that females reported better acceptance of smartphone use in their works. Healthcare industry will be more patient-centric instead of doctor-centric, hence, it is important for healthcare providers to provide services in line with the customers’ requirement without jeopardizing patient safety and lives.
author Wan Ismail,Wan Khairuzzaman
Hong Kit,Paul Chan
Buhari,Nora
Muzaini,Azlina
author_facet Wan Ismail,Wan Khairuzzaman
Hong Kit,Paul Chan
Buhari,Nora
Muzaini,Azlina
author_sort Wan Ismail,Wan Khairuzzaman
title Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
title_short Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
title_full Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
title_fullStr Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
title_full_unstemmed Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
title_sort acceptance of smartphone in enhancing patient-caregivers relationship
publisher Universidad Alberto Hurtado. Facultad de Economía y Negocios
publishDate 2012
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242012000300007
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AT hongkitpaulchan acceptanceofsmartphoneinenhancingpatientcaregiversrelationship
AT buharinora acceptanceofsmartphoneinenhancingpatientcaregiversrelationship
AT muzainiazlina acceptanceofsmartphoneinenhancingpatientcaregiversrelationship
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