Factors Affecting the Practices of External Problem Solvers in Broadcast Search

In Broadcast Search (BS) an organization discloses the details of a problem to a community of potential solvers. An online intermediary often manages the process. This study investigates the problem solving practices of solvers. In particular it focuses on the intermediation services and knowledge s...

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Autores principales: Corvello,Vincenzo, Iazzolino,Gianpaolo
Lenguaje:English
Publicado: Universidad Alberto Hurtado. Facultad de Economía y Negocios 2013
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242013000200014
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spelling oai:scielo:S0718-272420130002000142013-08-13Factors Affecting the Practices of External Problem Solvers in Broadcast SearchCorvello,VincenzoIazzolino,Gianpaolo open innovation crowdsourcing broadcast search contingent factors innovation intermediary innovation contests practices organizational context inventors In Broadcast Search (BS) an organization discloses the details of a problem to a community of potential solvers. An online intermediary often manages the process. This study investigates the problem solving practices of solvers. In particular it focuses on the intermediation services and knowledge sources thy use during BS. A questionnaire was distributed to successful solvers. Ninety-three complete questionnaires were returned. The results show that intermediation services can be divided in 3 categories: managing interfaces, supporting collaboration and supporting problem solving. Similarly the sources of knowledge can be divided in: institutional, social and output-oriented sources. The results also show that differences in solver's use of intermediation services and knowledge sources can be explained taking into account solvers' experience, organizational context as well as the nature of the proposed solution.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.8 n.2 20132013-05-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242013000200014en10.4067/S0718-27242013000200014
institution Scielo Chile
collection Scielo Chile
language English
topic open innovation
crowdsourcing
broadcast search
contingent factors
innovation intermediary
innovation contests
practices
organizational context
inventors
spellingShingle open innovation
crowdsourcing
broadcast search
contingent factors
innovation intermediary
innovation contests
practices
organizational context
inventors
Corvello,Vincenzo
Iazzolino,Gianpaolo
Factors Affecting the Practices of External Problem Solvers in Broadcast Search
description In Broadcast Search (BS) an organization discloses the details of a problem to a community of potential solvers. An online intermediary often manages the process. This study investigates the problem solving practices of solvers. In particular it focuses on the intermediation services and knowledge sources thy use during BS. A questionnaire was distributed to successful solvers. Ninety-three complete questionnaires were returned. The results show that intermediation services can be divided in 3 categories: managing interfaces, supporting collaboration and supporting problem solving. Similarly the sources of knowledge can be divided in: institutional, social and output-oriented sources. The results also show that differences in solver's use of intermediation services and knowledge sources can be explained taking into account solvers' experience, organizational context as well as the nature of the proposed solution.
author Corvello,Vincenzo
Iazzolino,Gianpaolo
author_facet Corvello,Vincenzo
Iazzolino,Gianpaolo
author_sort Corvello,Vincenzo
title Factors Affecting the Practices of External Problem Solvers in Broadcast Search
title_short Factors Affecting the Practices of External Problem Solvers in Broadcast Search
title_full Factors Affecting the Practices of External Problem Solvers in Broadcast Search
title_fullStr Factors Affecting the Practices of External Problem Solvers in Broadcast Search
title_full_unstemmed Factors Affecting the Practices of External Problem Solvers in Broadcast Search
title_sort factors affecting the practices of external problem solvers in broadcast search
publisher Universidad Alberto Hurtado. Facultad de Economía y Negocios
publishDate 2013
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242013000200014
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