Best Practices in Brazilian Companies

Competitive intelligence (CI) is a systematic and ethical collection, analysis, dissemination and management of information about the external environment that may affect the plans, decisions and operations of the organization. Knowledge management (KM) can be seen as a tool to promote organizationa...

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Autores principales: Machado,Catia dos Reis, de Abreu,Aline França, Agrasso Neto,Manoel
Lenguaje:English
Publicado: Universidad Alberto Hurtado. Facultad de Economía y Negocios 2013
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242013000300007
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spelling oai:scielo:S0718-272420130003000072014-09-16Best Practices in Brazilian CompaniesMachado,Catia dos Reisde Abreu,Aline FrançaAgrasso Neto,Manoel competitive intelligence knowledge management organizational intelligence brazilian companies Competitive intelligence (CI) is a systematic and ethical collection, analysis, dissemination and management of information about the external environment that may affect the plans, decisions and operations of the organization. Knowledge management (KM) can be seen as a tool to promote organizational knowledge through the use of activities designed to identify, create, store, share and use knowledge. Companies face a challenge in the era of knowledge, it is the extraction and management of knowledge produced by people in the organization. CI and KM combined generates organizational intelligence. The exploratory study, based on literature and multicase study, we sought to identify best practices in processes of CI and KM in Brazilian companies. We identified practices related to the CI design process, the stages of the CI, the use of networks, and knowledge management. We also identified, points of attention on the internal/external organizational environment.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.8 suppl.1 20132013-02-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242013000300007en10.4067/S0718-27242013000300007
institution Scielo Chile
collection Scielo Chile
language English
topic competitive intelligence
knowledge management
organizational intelligence
brazilian companies
spellingShingle competitive intelligence
knowledge management
organizational intelligence
brazilian companies
Machado,Catia dos Reis
de Abreu,Aline França
Agrasso Neto,Manoel
Best Practices in Brazilian Companies
description Competitive intelligence (CI) is a systematic and ethical collection, analysis, dissemination and management of information about the external environment that may affect the plans, decisions and operations of the organization. Knowledge management (KM) can be seen as a tool to promote organizational knowledge through the use of activities designed to identify, create, store, share and use knowledge. Companies face a challenge in the era of knowledge, it is the extraction and management of knowledge produced by people in the organization. CI and KM combined generates organizational intelligence. The exploratory study, based on literature and multicase study, we sought to identify best practices in processes of CI and KM in Brazilian companies. We identified practices related to the CI design process, the stages of the CI, the use of networks, and knowledge management. We also identified, points of attention on the internal/external organizational environment.
author Machado,Catia dos Reis
de Abreu,Aline França
Agrasso Neto,Manoel
author_facet Machado,Catia dos Reis
de Abreu,Aline França
Agrasso Neto,Manoel
author_sort Machado,Catia dos Reis
title Best Practices in Brazilian Companies
title_short Best Practices in Brazilian Companies
title_full Best Practices in Brazilian Companies
title_fullStr Best Practices in Brazilian Companies
title_full_unstemmed Best Practices in Brazilian Companies
title_sort best practices in brazilian companies
publisher Universidad Alberto Hurtado. Facultad de Economía y Negocios
publishDate 2013
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242013000300007
work_keys_str_mv AT machadocatiadosreis bestpracticesinbraziliancompanies
AT deabreualinefranca bestpracticesinbraziliancompanies
AT agrassonetomanoel bestpracticesinbraziliancompanies
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