Online Consumer Trust: Trends in Research
This paper presents the literature review of studies published in 2004-2014 (Web 2.0 period) in the area of consumer online trust. Based on the content analysis of 138 papers, this study highlights three major research themes: (1) trust models, (2) technological, and (3) social factors impacting onl...
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Autores principales: | Bauman,Antonina, Bachmann,Reinhard |
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Lenguaje: | English |
Publicado: |
Universidad Alberto Hurtado. Facultad de Economía y Negocios
2017
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Materias: | |
Acceso en línea: | http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242017000200008 |
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