Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects

Abstract High market competitiveness and a lack of internal resources and knowledge make companies increasingly interested in open innovation, being the collaborative innovation projects with suppliers one of the most widely used initiatives. However, the collaborative process is difficult to manage...

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Autores principales: Moya,Carlos Abraham, Boly,Vincent, Morel,Laure, Gálvez,Daniel, Camargo,Mauricio
Lenguaje:English
Publicado: Universidad Alberto Hurtado. Facultad de Economía y Negocios 2020
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242020000400005
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spelling oai:scielo:S0718-272420200004000052021-02-02Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation ProjectsMoya,Carlos AbrahamBoly,VincentMorel,LaureGálvez,DanielCamargo,Mauricio co-innovation framework customer/supplier collaboration best practices Abstract High market competitiveness and a lack of internal resources and knowledge make companies increasingly interested in open innovation, being the collaborative innovation projects with suppliers one of the most widely used initiatives. However, the collaborative process is difficult to manage given the diversity of factors to consider when mixing different organizational cultures, resources, competencies, and experiences. One way to support the process is through the management of related good practices. Therefore, based on a review of the literature and international standards on open innovation or collaboration, this document identifies five dimensions and 18 practices of the customer-supplier collaborative innovation process. The identification of these good practices allows the characterization of the customer/supplier collaboration process in innovation projects and allows the establishment of a reference framework for the creation of an evaluation model.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.15 n.4 20202020-12-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242020000400005en10.4067/S0718-27242020000400005
institution Scielo Chile
collection Scielo Chile
language English
topic co-innovation
framework
customer/supplier collaboration
best practices
spellingShingle co-innovation
framework
customer/supplier collaboration
best practices
Moya,Carlos Abraham
Boly,Vincent
Morel,Laure
Gálvez,Daniel
Camargo,Mauricio
Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects
description Abstract High market competitiveness and a lack of internal resources and knowledge make companies increasingly interested in open innovation, being the collaborative innovation projects with suppliers one of the most widely used initiatives. However, the collaborative process is difficult to manage given the diversity of factors to consider when mixing different organizational cultures, resources, competencies, and experiences. One way to support the process is through the management of related good practices. Therefore, based on a review of the literature and international standards on open innovation or collaboration, this document identifies five dimensions and 18 practices of the customer-supplier collaborative innovation process. The identification of these good practices allows the characterization of the customer/supplier collaboration process in innovation projects and allows the establishment of a reference framework for the creation of an evaluation model.
author Moya,Carlos Abraham
Boly,Vincent
Morel,Laure
Gálvez,Daniel
Camargo,Mauricio
author_facet Moya,Carlos Abraham
Boly,Vincent
Morel,Laure
Gálvez,Daniel
Camargo,Mauricio
author_sort Moya,Carlos Abraham
title Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects
title_short Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects
title_full Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects
title_fullStr Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects
title_full_unstemmed Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects
title_sort characterization of best practices for customer/supplier collaboration in co-innovation projects
publisher Universidad Alberto Hurtado. Facultad de Economía y Negocios
publishDate 2020
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242020000400005
work_keys_str_mv AT moyacarlosabraham characterizationofbestpracticesforcustomersuppliercollaborationincoinnovationprojects
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AT galvezdaniel characterizationofbestpracticesforcustomersuppliercollaborationincoinnovationprojects
AT camargomauricio characterizationofbestpracticesforcustomersuppliercollaborationincoinnovationprojects
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