Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects
Abstract High market competitiveness and a lack of internal resources and knowledge make companies increasingly interested in open innovation, being the collaborative innovation projects with suppliers one of the most widely used initiatives. However, the collaborative process is difficult to manage...
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Universidad Alberto Hurtado. Facultad de Economía y Negocios
2020
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oai:scielo:S0718-272420200004000052021-02-02Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation ProjectsMoya,Carlos AbrahamBoly,VincentMorel,LaureGálvez,DanielCamargo,Mauricio co-innovation framework customer/supplier collaboration best practices Abstract High market competitiveness and a lack of internal resources and knowledge make companies increasingly interested in open innovation, being the collaborative innovation projects with suppliers one of the most widely used initiatives. However, the collaborative process is difficult to manage given the diversity of factors to consider when mixing different organizational cultures, resources, competencies, and experiences. One way to support the process is through the management of related good practices. Therefore, based on a review of the literature and international standards on open innovation or collaboration, this document identifies five dimensions and 18 practices of the customer-supplier collaborative innovation process. The identification of these good practices allows the characterization of the customer/supplier collaboration process in innovation projects and allows the establishment of a reference framework for the creation of an evaluation model.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.15 n.4 20202020-12-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242020000400005en10.4067/S0718-27242020000400005 |
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co-innovation framework customer/supplier collaboration best practices |
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co-innovation framework customer/supplier collaboration best practices Moya,Carlos Abraham Boly,Vincent Morel,Laure Gálvez,Daniel Camargo,Mauricio Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects |
description |
Abstract High market competitiveness and a lack of internal resources and knowledge make companies increasingly interested in open innovation, being the collaborative innovation projects with suppliers one of the most widely used initiatives. However, the collaborative process is difficult to manage given the diversity of factors to consider when mixing different organizational cultures, resources, competencies, and experiences. One way to support the process is through the management of related good practices. Therefore, based on a review of the literature and international standards on open innovation or collaboration, this document identifies five dimensions and 18 practices of the customer-supplier collaborative innovation process. The identification of these good practices allows the characterization of the customer/supplier collaboration process in innovation projects and allows the establishment of a reference framework for the creation of an evaluation model. |
author |
Moya,Carlos Abraham Boly,Vincent Morel,Laure Gálvez,Daniel Camargo,Mauricio |
author_facet |
Moya,Carlos Abraham Boly,Vincent Morel,Laure Gálvez,Daniel Camargo,Mauricio |
author_sort |
Moya,Carlos Abraham |
title |
Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects |
title_short |
Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects |
title_full |
Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects |
title_fullStr |
Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects |
title_full_unstemmed |
Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects |
title_sort |
characterization of best practices for customer/supplier collaboration in co-innovation projects |
publisher |
Universidad Alberto Hurtado. Facultad de Economía y Negocios |
publishDate |
2020 |
url |
http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242020000400005 |
work_keys_str_mv |
AT moyacarlosabraham characterizationofbestpracticesforcustomersuppliercollaborationincoinnovationprojects AT bolyvincent characterizationofbestpracticesforcustomersuppliercollaborationincoinnovationprojects AT morellaure characterizationofbestpracticesforcustomersuppliercollaborationincoinnovationprojects AT galvezdaniel characterizationofbestpracticesforcustomersuppliercollaborationincoinnovationprojects AT camargomauricio characterizationofbestpracticesforcustomersuppliercollaborationincoinnovationprojects |
_version_ |
1714203302516752384 |