Effects of Structural Intellectual Capital on The Innovation Capacity of Public Administration

Abstract: Structural capital is one of the elements of intellectual capital and measuring it in local public administration contributes to assessing value for society. This article analyzes the effects of structural intellectual capital on the innovation capacity of public administration in a Latin...

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Autores principales: Belmonte da Silva,Rodrigo, Fernández Jardón,Carlos Maria, Veiga Avila,Lucas
Lenguaje:English
Publicado: Universidad Alberto Hurtado. Facultad de Economía y Negocios 2021
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242021000300066
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Sumario:Abstract: Structural capital is one of the elements of intellectual capital and measuring it in local public administration contributes to assessing value for society. This article analyzes the effects of structural intellectual capital on the innovation capacity of public administration in a Latin American city. The research was carried out with civil servants who hold management positions in the City Hall of the researched city. It was used multivariate exploratory analysis, principal component analysis, correlation and linear regression to statistically organize the data. The main results are that structural intellectual capital has a positive, significant and direct influence on the capacity for innovation in public administration. For public managers, the study demonstrated that investment in structural capital can have direct and proportional effects on the ability to innovate in services and processes, organizational and institutional. Therefore, investments in structure, processes, and organizational philosophy in public administration tend to improve managers' ability to innovate. It is important to highlight that structural intellectual capital aligned with innovation has the potential to significantly improve technology, services, processes, and meeting social demands for the local community.