What role do children play in social services?

Abstract: Greater emphasis is being placed on developing policies that provide services based on the user’s perspective and this includes the perspective of children’s rights. This study analyses professional practices in interventions involving children and families at 40 Social...

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Autores principales: Montserrat,Carme, Casas,Ferran
Lenguaje:English
Publicado: Pontificia Universidad Católica de Valparaíso, Escuela de Psicología 2018
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-69242018000200042
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spelling oai:scielo:S0718-692420180002000422018-08-06What role do children play in social services?Montserrat,CarmeCasas,Ferran children participation quality of life studies social services user’s perspective Abstract: Greater emphasis is being placed on developing policies that provide services based on the user’s perspective and this includes the perspective of children’s rights. This study analyses professional practices in interventions involving children and families at 40 Social Services Centres in Barcelona with a view to identifying the degree of child participation. Taking into account the perspective of the different stakeholders, i.e., practitioners as providers and children and families as users, we implemented a mixed methodological research design: data analysis from the city council database (N=56,468); quantitative data collection based on a questionnaire directed to practitioners (N=225); qualitative data collection based on interviews with adults and children (N=39); focus groups made up of practitioners (N=30), and user satisfaction surveys directed to adults (N=280) and children (N=120). We use triangulation for data analysis. Results indicated low child participation, lack of clarity regarding work methods and professional profiles, and problems in evaluating outcomes. Perceptions differed greatly depending on the sources consulted, and this could have implications for policy and practice.info:eu-repo/semantics/openAccessPontificia Universidad Católica de Valparaíso, Escuela de PsicologíaPsicoperspectivas v.17 n.2 20182018-07-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-69242018000200042en10.5027/psicoperspectivas/vol17-issue2-fulltext-1152
institution Scielo Chile
collection Scielo Chile
language English
topic children participation
quality of life studies
social services
user’s perspective
spellingShingle children participation
quality of life studies
social services
user’s perspective
Montserrat,Carme
Casas,Ferran
What role do children play in social services?
description Abstract: Greater emphasis is being placed on developing policies that provide services based on the user’s perspective and this includes the perspective of children’s rights. This study analyses professional practices in interventions involving children and families at 40 Social Services Centres in Barcelona with a view to identifying the degree of child participation. Taking into account the perspective of the different stakeholders, i.e., practitioners as providers and children and families as users, we implemented a mixed methodological research design: data analysis from the city council database (N=56,468); quantitative data collection based on a questionnaire directed to practitioners (N=225); qualitative data collection based on interviews with adults and children (N=39); focus groups made up of practitioners (N=30), and user satisfaction surveys directed to adults (N=280) and children (N=120). We use triangulation for data analysis. Results indicated low child participation, lack of clarity regarding work methods and professional profiles, and problems in evaluating outcomes. Perceptions differed greatly depending on the sources consulted, and this could have implications for policy and practice.
author Montserrat,Carme
Casas,Ferran
author_facet Montserrat,Carme
Casas,Ferran
author_sort Montserrat,Carme
title What role do children play in social services?
title_short What role do children play in social services?
title_full What role do children play in social services?
title_fullStr What role do children play in social services?
title_full_unstemmed What role do children play in social services?
title_sort what role do children play in social services?
publisher Pontificia Universidad Católica de Valparaíso, Escuela de Psicología
publishDate 2018
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-69242018000200042
work_keys_str_mv AT montserratcarme whatroledochildrenplayinsocialservices
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