Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects

Abstract Traditionally, stakeholders have been underrepresented when defining the scope of a project, generating numerous problems during the execution and implementation of the project. Through this study, a procedure is proposed for helping the project management team to systematically identify an...

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Autores principales:	González León,Alfredo, Sánchez Pinto,Myriam, Heredia Rojas,Boris
Lenguaje:	English
Publicado:	Escuela de Construcción Civil, Pontificia Universidad Católica de Chile 2019
Materias:	Stakeholder management scope management level of satisfaction project life cycle
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-915X2019000100186
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spelling	oai:scielo:S0718-915X20190001001862019-05-22Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projectsGonzález León,AlfredoSánchez Pinto,MyriamHeredia Rojas,Boris Stakeholder management scope management level of satisfaction project life cycle Abstract Traditionally, stakeholders have been underrepresented when defining the scope of a project, generating numerous problems during the execution and implementation of the project. Through this study, a procedure is proposed for helping the project management team to systematically identify and prioritize the involvement of each key stakeholder in mining projects. The procedure provides a tool to assess the level of completeness in defining the scope of the project, considering the stakeholders’ needs. With this methodological proposal, decision-makers and project managers will be able to ensure that the requirements and concerns of the stakeholders are properly considered in the early stages of the project, allowing a better level of satisfaction with respect to the desired scope of the project.info:eu-repo/semantics/openAccessEscuela de Construcción Civil, Pontificia Universidad Católica de ChileRevista de la construcción v.18 n.1 20192019-04-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-915X2019000100186en10.7764/rdlc.18.1.186
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	Stakeholder management scope management level of satisfaction project life cycle
spellingShingle	Stakeholder management scope management level of satisfaction project life cycle González León,Alfredo Sánchez Pinto,Myriam Heredia Rojas,Boris Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects
description	Abstract Traditionally, stakeholders have been underrepresented when defining the scope of a project, generating numerous problems during the execution and implementation of the project. Through this study, a procedure is proposed for helping the project management team to systematically identify and prioritize the involvement of each key stakeholder in mining projects. The procedure provides a tool to assess the level of completeness in defining the scope of the project, considering the stakeholders’ needs. With this methodological proposal, decision-makers and project managers will be able to ensure that the requirements and concerns of the stakeholders are properly considered in the early stages of the project, allowing a better level of satisfaction with respect to the desired scope of the project.
author	González León,Alfredo Sánchez Pinto,Myriam Heredia Rojas,Boris
author_facet	González León,Alfredo Sánchez Pinto,Myriam Heredia Rojas,Boris
author_sort	González León,Alfredo
title	Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects
title_short	Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects
title_full	Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects
title_fullStr	Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects
title_full_unstemmed	Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects
title_sort	assessment of the level of stakeholders’ satisfaction with respect to the scope: a methodological proposal for mining projects
publisher	Escuela de Construcción Civil, Pontificia Universidad Católica de Chile
publishDate	2019
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-915X2019000100186
work_keys_str_mv	AT gonzalezleonalfredo assessmentofthelevelofstakeholders8217satisfactionwithrespecttothescopeamethodologicalproposalforminingprojects AT sanchezpintomyriam assessmentofthelevelofstakeholders8217satisfactionwithrespecttothescopeamethodologicalproposalforminingprojects AT herediarojasboris assessmentofthelevelofstakeholders8217satisfactionwithrespecttothescopeamethodologicalproposalforminingprojects
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Assessment of the level of stakeholders&#8217; satisfaction with respect to the scope: A methodological proposal for mining projects

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Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects