Ingroups and Outgroups in Complaints: Exploring Politic Behaviour in Nurses’ Discourse

Ingroups and Outgroups in Complaints: Exploring Politic Behaviour in Nurses’ Discourse

Abstract: The relevance of social norms for understanding appropriate behaviour in context has taken central stage in (im)politeness research in recent years, and particularly in studies of workplace interaction (Holmes, 2012). As an example of this research, this paper explores the way in which a g...

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Autor principal: Lazzaro-Salazar,Mariana Virginia
Lenguaje:English
Publicado: Universidad de La Serena/Facultad de Humanidades. Departamento de Artes y Letras. 2017
Materias:
Complaints
group memberships
identity
politeness theory
Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0719-32622017000200319
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