The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: A critical role for subjective advocates

par Geoffrey Silvera, Jason Wolf, Anthony Stanowski, Quint Studer
Publié 2021

The use of organizational assessments in improving patient and staff experiences in the ambulatory care setting

par Linda Lombardi, Andrew Wallach, Paula Wilson
Publié 2020

Co-producing healthcare in a volume vs. value-based healthcare system: perspective of a parent of a patient and a health professions’ educator

par Rosemary Caron
Publié 2019

One patient's experiences and expectations in the healthcare system: Complicated and critical illness with rare diagnosis described by his advocate

par Jennifer Cademartori
Publié 2019

How do health systems approach patient experience? Development of an innovative elective curriculum for medical students

par Jordan Silberg, Michael Bennick, Kelly Caverzagie, Sarah Richards
Publié 2020

Reframing the work on patient experience improvement

par Jocelyn Cornwell
Publié 2015

Creating and sustaining a culture of accountability for patient experience

par Denise Kennedy, Roshanak Didehban, John Fasolino
Publié 2014

Increasing patient engagement in healthcare service design: a qualitative evaluation of a co-design programme in New Zealand

par Lynne Maher, Brooke Hayward, Patricia Hayward, Chris Walsh
Publié 2017

Co-designing new tools for collecting, analysing and presenting patient experience data in NHS services: working in partnership with patients and carers

par Nicola Small, Bie Nio Ong, Annmarie Lewis, Dawn Allen, Nigel Bagshaw, Papreen Nahar, Caroline Sanders, the DEPEND team
Publié 2021

Patient Experience Journal

Publié 2018

A case study of the patient wait experience in an emergency department with therapy dogs

par Colleen Dell, James Stempien, Lindsey Broberg, Alicia Husband, Lacey Jurke, Betty Rohr, Jane Smith, Joseph Rubin, Susan Tupper, Donna Goodridge, Cathie Fornssler, Logan Fele-Slaferek
Publié 2019

The “wreckage” left by the COVID-19 passage: Thoughts of a palliative care nurse

par Angela Simões
Publié 2021

The paradoxical injunctions of partnership in care: Patient engagement and partnership between issues and challenges

par Khayreddine Bouabida, Marie-Pascale Pomey, genevieve Cyr, Ursulla Aho-Glele, Breitner Gomes Chaves
Publié 2021

Flattening the curve of distress: A public-facing webinar for psychoeducation during COVID-19

par Grant Smith, Stephanie Harman, Keri Brenner
Publié 2020

Thoughts of a palliative care nurse in times of pandemic

par Angela Simões
Publié 2020

Conceptual frameworks and degrees of patient engagement in the planning and designing of health services: A scoping review of qualitative studies

par Umair Majid, Anna Gagliardi
Publié 2019

Using experience-based design to understand the patient and caregiver experience with delirium

par Lauren Russ, Jennifer Phillips, Val Ferris, Amy London, Logan Kendall, Craig Blackmore
Publié 2019

Barriers and facilitators to family participation in the care of their hospitalized loved ones

par Lynda Bélanger, Marie Desmartis, Martin Coulombe
Publié 2018

The comparative impact of different patient-centered medical home domains on satisfaction among individuals living with type II diabetes

par Jon Mills, Allyson Hall, Rebecca Tanner, Jeffrey Harman, David Wood, Charles Lorbeer
Publié 2015

What constitutes the patient experience of children? Findings from the photo elicitation and the video diary study

par Nina Karisalmi, Hanna Stenhammar, Johanna Kaipio
Publié 2018