Family-centered caregiving from hospital to home: Coping with trauma and building capacity with the HOPE for Families model

par Anna Newcomb, L Gordon Moore, Holly Matto
Publié 2018

Why human resources policies and practices are critical to improving the patient experience

par Shari Berman
Publié 2016

First, do no harm: The patient's experience of avoidable suffering as harm

par Ashley Bauer
Publié 2018

The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics

par Amy Kratchman, BA, Darlene Barkman, MA, Kathy Conaboy, BA, Anna de la Motte, MSed, Rachel Biblow, MSW, Katherine Bevans, PhD
Publié 2015

Instruments to measure the inpatient hospital experience: A literature review

par Kelly Edwards, Kim Walker, Jed Duff
Publié 2015

Nursing transfer of accountability at the bedside: partnering with patients to pilot a new initiative in Ontario community hospitals

par Kristina Miller, Aden Hamza, Kateryna Metersky, Dianne Gaffney
Publié 2018

Young adult perspectives on the selection of pharmaceuticals for mental health treatment

par Alaina Talboy, Angela Aylward, Daniel Lende, Rodney Guttmann
Publié 2016

Building national consensus on experiences of care

par Anna Baranski, Neil Churchill, Sophie Staniszewska
Publié 2015

Why do they do that?: Looking beyond typical reasons for non-urgent ED use among Medicaid patients

par Cynthia Sieck, Jennifer Hefner, Randy Wexler, Chris Taylor, Ann McAlearney
Publié 2016

Standardising the collection of patient-reported experience measures to facilitate benchmarking and drive service improvement

par Kathleen Withers, Sarah Puntoni, Susan O'Connell, Robert Palmer, Grace Carolan-Rees
Publié 2018

An organisational study into the impact of mobile devices on clinician and patient experience in Auckland, New Zealand

par Kelly Bohot, Rebecca Hammond, Teresa Stanbrook
Publié 2017

Testing of Patients First in a real-world setting, as a patient experience accreditation tool for hospitals and clinics

par Carlos Bezos, Rosa Salazar, María Caballero
Publié 2021

Perceptions of the healthcare system among stakeholders

par Michael Markee, Christine Ascencio, Laura Brugger, Renee Jonas, Hisako Matsuo
Publié 2021

Patient Experience Rounds (PER): Real-time feedback to improve the patient experience and quality of care

par Amber Moore, Caroline Moore, Lydia Bunker, Barbara Sarnoff
Publié 2020

Technology, innovation and transforming healthcare faster, smarter and together: A conversation with Dr. Rasu Shrestha

par Jason Wolf
Publié 2019

Sociodemographic characteristics and patient and family experience survey response biases

par Lauren Brinkman, Myra Saeed, Andrew Beck, Michael Ponti-Zins, Ndidi Unaka, Mary Burkhardt, Jareen Meinzen-Derr, Samuel Hanke
Publié 2021

Utilising co-design to improve outpatient neurological care in a rural setting

par Andrew Butler, Sarah Prior, Sajina Mathew, David Carter, Brad Ellem
Publié 2020

Special Issue – July/August 2020: Sustaining a Focus on Human Experience in the Face of COVID-19

par Patient Experience Journal
Publié 2020

Engagement of patients with scleroderma to revise an internet self-management program

par Janet Poole, Sharon Newbill, Jennifer Serrano, Dana Rosson, Josephine Battyany, Laura Dyas, Luke Evnin, Dennis Raisch, Cynthia Maxwell, Mary Alore, Saville Kellner, Pedro Cuencas, Richard Silver, Dinesh Khanna
Publié 2019

How to build a robust provider improvement partnership program to enhance patient experience – A case study

par Venkat Iyer, Pamela Prissel, Karee Munson, Jennifer Eide, Rebecca Brustad, Nickie Kranz, Lukas Madson, Beverly Frase
Publié 2018