Insights from individuals with chronic conditions in the context of COVID-19

por B. Stephen Burton, Jonathan Patterson, Mackenzie Robinson, Dhiren Patel, Matt Allison, Kelly Brassil
Publicado 2020

Special Issue – July/August 2022: Elevating the human experience through caring for the healthcare workforce

por Patient Experience Journal
Publicado 2021

The association between an established Chief Experience Officer role and hospital patient experience scores

por William Breen, Seongwon Choi, Kristina "Ria" Hearld, Stephen O'Connor, Edward Rafalski, Nancy Borkowski
Publicado 2021

Needle phobia: How to improve the child's experience during blood drawing

por Maria Navarro, Helena Illera, Bonaventura Ruíz, Montserrat Naudó, Núria Serrallonga, Sonia Tordera, David Kornmehl, Lola Crevillén, Ana Bosque, David Nadal, Mercedes Jabalera
Publicado 2021

The Right PREMTM: Rasch analysis of a new patient reported experience measure for use by older people in hospital

por Louise Heuzenroeder, Jyoti Khadka, Alison Kitson
Publicado 2021

From diagnosis to routine care in type 1 diabetes in children: Parents’ experiences

por Géraldine Heilporn, Maude Laberge, André Côté, Monia Rekik
Publicado 2019

Breaking barriers to equity: A conversation with Dr. Julia Iyasere

por Jason Wolf
Publicado 2021

The effect of service excellence training: Examining providers' patient experience scores

por Katelyn Cavanaugh, Monica Johnson, Courtney Holladay
Publicado 2021

Involving patients and families in a social robot study

por Lillian Hung, Annette Berndt, Christine Wallsworth, Neil Horne, Mario Gregorio, Jim Mann, Cindy Liu, Evan Woldum, Andy Au-Yeung, Habib Chaudhury
Publicado 2019

A COVID-19 patient’s experience: Engagement in disease management, interactions with care teams and implications on health policies and managerial practices

por Lihua Dishman, Vicki Schroeder
Publicado 2020

His Story: “I would be better off dead”

por Ronald Wyatt
Publicado 2021

Awakening from a medical mystery: one patient’s experience of being undiagnosed

por Dwane UnRuh
Publicado 2019

Refugees' perceptions of primary care: What makes a good doctor's visit?

por Anne Mutitu, Bev Zabler, Jeana Holt
Publicado 2019

The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: A critical role for subjective advocates

por Geoffrey Silvera, Jason Wolf, Anthony Stanowski, Quint Studer
Publicado 2021

A systems thinking framework to improve care of the terminally ill: An Australian case study

por Elizabeth Summerfield
Publicado 2020

Caring for kids in the time of COVID-19

por Laurie Strongin
Publicado 2020

Patients’ and family caregivers’ perceptions of doctor-to-doctor advice and electronic referral notifications in Alberta

por Yong Li, Annabelle Wong
Publicado 2021

A novel mobile biobehavioral regulation system for personalized trauma recovery support

por Holly Matto, Padmanabhan Seshaiyer, Anna Newcomb, Shira Rothberg, Adriana Lopez-Piper
Publicado 2019

Patient Experience Rounds (PER): Real-time feedback to improve the patient experience and quality of care

por Amber Moore, Caroline Moore, Lydia Bunker, Barbara Sarnoff
Publicado 2020

Leveraging the agility of the care experience dyad partnership model during COVID-19

por Vanessa Mona, Rana Awdish
Publicado 2020