Influence of servicescape on behavioural intentions through mediation and moderation effects: A study on Malaysia’s full-service restaurants

por Muhammad Asghar Ali, Ding Hooi Ting, Lina Salim, Muhammad Ahmad-Ur-Rehman
Publicado 2021

Perceived service recovery justice and customer re-patronage intentions: Sequential mediation

por Muhammad Asghar Ali, Ding Hooi Ting, Muhammad Ahmad-ur-Rehman, Amir Zaib Abbasi, Zahid Hussain
Publicado 2021

Effect of Online Reviews and Crowd Cues on Restaurant Choice of Customer: Moderating Role of Gender and Perceived Crowding

por Muhammad Asghar Ali, Ding Hooi Ting, Muhammad Ahmad-ur-Rahman, Shoukat Ali, Falik Shear, Muhammad Mazhar
Publicado 2021