How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion

por Lauren Ramsey, Laura Sheard, Rebecca Lawton, Jane O'Hara
Publicado 2019

Doing involvement: A qualitative study exploring the ‘work’ of involvement enacted by older people and their carers during transition from hospital to home

por Dr. Natasha Hardicre, Dr. Jenni Murray, Rosie Shannon, Dr. Laura Sheard, Yvonne Birks, Dr. Lesley Hughes, Dr. Alison Cracknell, Rebecca Lawton
Publicado 2021