Cita APA (7a ed.)

Smiechowski, J., Mercia, M., Kemp, K., Paolucci, E. O., Santana, M., & Kachra, R. (2021). Using design-thinking to investigate and improve patient experience. The Beryl Institute.

Cita Chicago Style (17a ed.)

Smiechowski, Jennifer, Megan Mercia, Kyle Kemp, Elizabeth Oddone Paolucci, Maria Santana, y Rahim Kachra. Using Design-thinking to Investigate and Improve Patient Experience. The Beryl Institute, 2021.

Cita MLA (8a ed.)

Smiechowski, Jennifer, et al. Using Design-thinking to Investigate and Improve Patient Experience. The Beryl Institute, 2021.