APA (7th ed.) Citation

Smiechowski, J., Mercia, M., Kemp, K., Paolucci, E. O., Santana, M., & Kachra, R. (2021). Using design-thinking to investigate and improve patient experience. The Beryl Institute.

Chicago Style (17th ed.) Citation

Smiechowski, Jennifer, Megan Mercia, Kyle Kemp, Elizabeth Oddone Paolucci, Maria Santana, and Rahim Kachra. Using Design-thinking to Investigate and Improve Patient Experience. The Beryl Institute, 2021.

MLA (8th ed.) Citation

Smiechowski, Jennifer, et al. Using Design-thinking to Investigate and Improve Patient Experience. The Beryl Institute, 2021.