Using design-thinking to investigate and improve patient experience
Understanding and enhancing the patient experience can lead to improved healthcare outcomes. The purpose of this study was to capture a comprehensive and nuanced understanding of the patient experience on an inpatient medical teaching unit in order to identify key deficiencies and unmet needs. We th...
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Main Authors: | Jennifer Smiechowski, Megan Mercia, Kyle Kemp, Elizabeth Oddone Paolucci, Maria Santana, Rahim Kachra |
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Format: | article |
Language: | EN |
Published: |
The Beryl Institute
2021
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Subjects: | |
Online Access: | https://doaj.org/article/0079def3c37a4ff0afd56c35a6372e79 |
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