A Six-Sigma DMAIC Approach to Improve the Sales Process of a Technology Start-Up

Despite the adoption of Six-Sigma in different service sectors, its application in the Sales function of a Technology-based Start-up has not been explored. This paper deploys an action research-based study methodology and conducts a thorough analysis of a Technology Start-up company in Indonesia, us...

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Auteurs principaux: Desy Wartati, Jose Arturo Garza-Reyes, Marcos Dieste, Simon Peter Nadeem, Rohit Joshi, Fernando González-Aleu
Format: article
Langue:EN
Publié: International Journal of Mathematical, Engineering and Management Sciences 2021
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Accès en ligne:https://doaj.org/article/0685fd6a88d348ceb053745f6dbc88bb
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