Coordinated Implicitly? An Empirical Study on the Role of Social Media in Collaborative Learning

As social media is widely adopted in collaborative learning, which places teams in a virtual environment, it is critical for teams to identify and leverage the knowledge of their members. Yet little is known about how social media influences teams to coordinate their knowledge and collaborate effect...

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Autores principales: Xi Zhang, Hui Chen, Patricia Ordóñez de Pablos, Miltiadis D. Lytras, Yongqiang Sun
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Lenguaje:EN
Publicado: Athabasca University Press 2016
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Acceso en línea:https://doaj.org/article/0f5e5498c8e44fe8aaeb2dfa1bcbcc6e
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spelling oai:doaj.org-article:0f5e5498c8e44fe8aaeb2dfa1bcbcc6e2021-12-02T19:25:28ZCoordinated Implicitly? An Empirical Study on the Role of Social Media in Collaborative Learning10.19173/irrodl.v17i6.26221492-3831https://doaj.org/article/0f5e5498c8e44fe8aaeb2dfa1bcbcc6e2016-12-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/2622https://doaj.org/toc/1492-3831As social media is widely adopted in collaborative learning, which places teams in a virtual environment, it is critical for teams to identify and leverage the knowledge of their members. Yet little is known about how social media influences teams to coordinate their knowledge and collaborate effectively. In this research, we explore the roles of two kinds of social media activity – information processing and social connection in teamwork – by applying communication and transactive memory systems (TMSs) as the mechanisms of explicit and implicit coordination respectively. We test this model using partial least squares (PLS) method by treating team as the unit of analysis. Drawing on the data from a study that involves 40 teams of graduate students performing a complex research report over eight weeks, we find that both TMSs and communication can significantly improve teamwork outcomes, and communication can help teams to better coordinate implicitly. With regard to social media activities, the results reveal that both information processing and social connection can enhance the level of TMSs; however, only social connection is positively related to communication. Unfortunately, information processing cannot significantly strengthen communication quality. The possible reasons are discussed and some theoretical and practical implications are also put forward. Xi ZhangHui ChenPatricia Ordóñez de PablosMiltiadis D. LytrasYongqiang SunAthabasca University Pressarticlesocial mediaimplicit coordinationtransactive memory systemscommunicationteamwork outcomesSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 17, Iss 6 (2016)
institution DOAJ
collection DOAJ
language EN
topic social media
implicit coordination
transactive memory systems
communication
teamwork outcomes
Special aspects of education
LC8-6691
spellingShingle social media
implicit coordination
transactive memory systems
communication
teamwork outcomes
Special aspects of education
LC8-6691
Xi Zhang
Hui Chen
Patricia Ordóñez de Pablos
Miltiadis D. Lytras
Yongqiang Sun
Coordinated Implicitly? An Empirical Study on the Role of Social Media in Collaborative Learning
description As social media is widely adopted in collaborative learning, which places teams in a virtual environment, it is critical for teams to identify and leverage the knowledge of their members. Yet little is known about how social media influences teams to coordinate their knowledge and collaborate effectively. In this research, we explore the roles of two kinds of social media activity – information processing and social connection in teamwork – by applying communication and transactive memory systems (TMSs) as the mechanisms of explicit and implicit coordination respectively. We test this model using partial least squares (PLS) method by treating team as the unit of analysis. Drawing on the data from a study that involves 40 teams of graduate students performing a complex research report over eight weeks, we find that both TMSs and communication can significantly improve teamwork outcomes, and communication can help teams to better coordinate implicitly. With regard to social media activities, the results reveal that both information processing and social connection can enhance the level of TMSs; however, only social connection is positively related to communication. Unfortunately, information processing cannot significantly strengthen communication quality. The possible reasons are discussed and some theoretical and practical implications are also put forward.
format article
author Xi Zhang
Hui Chen
Patricia Ordóñez de Pablos
Miltiadis D. Lytras
Yongqiang Sun
author_facet Xi Zhang
Hui Chen
Patricia Ordóñez de Pablos
Miltiadis D. Lytras
Yongqiang Sun
author_sort Xi Zhang
title Coordinated Implicitly? An Empirical Study on the Role of Social Media in Collaborative Learning
title_short Coordinated Implicitly? An Empirical Study on the Role of Social Media in Collaborative Learning
title_full Coordinated Implicitly? An Empirical Study on the Role of Social Media in Collaborative Learning
title_fullStr Coordinated Implicitly? An Empirical Study on the Role of Social Media in Collaborative Learning
title_full_unstemmed Coordinated Implicitly? An Empirical Study on the Role of Social Media in Collaborative Learning
title_sort coordinated implicitly? an empirical study on the role of social media in collaborative learning
publisher Athabasca University Press
publishDate 2016
url https://doaj.org/article/0f5e5498c8e44fe8aaeb2dfa1bcbcc6e
work_keys_str_mv AT xizhang coordinatedimplicitlyanempiricalstudyontheroleofsocialmediaincollaborativelearning
AT huichen coordinatedimplicitlyanempiricalstudyontheroleofsocialmediaincollaborativelearning
AT patriciaordonezdepablos coordinatedimplicitlyanempiricalstudyontheroleofsocialmediaincollaborativelearning
AT miltiadisdlytras coordinatedimplicitlyanempiricalstudyontheroleofsocialmediaincollaborativelearning
AT yongqiangsun coordinatedimplicitlyanempiricalstudyontheroleofsocialmediaincollaborativelearning
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