Potentials of Internet of Things for effective public relations activities: Are professionals ready?

The research explored public relations professionals’ views on the potentials of adoption of the Internet of Things (IoT) for their functions. High level of competitiveness in business engendered by globalization and technological advancement has made relationship-building sacrosanct to business sur...

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Autores principales: Lanre Amodu, Oladokun Omojola, Nelson Okorie, Babatunde Adeyeye, Evaristus Adesina
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2019
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Acceso en línea:https://doaj.org/article/1235624b3bfa48e98d25d795cf519e9f
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spelling oai:doaj.org-article:1235624b3bfa48e98d25d795cf519e9f2021-12-02T16:42:11ZPotentials of Internet of Things for effective public relations activities: Are professionals ready?2331-197510.1080/23311975.2019.1683951https://doaj.org/article/1235624b3bfa48e98d25d795cf519e9f2019-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2019.1683951https://doaj.org/toc/2331-1975The research explored public relations professionals’ views on the potentials of adoption of the Internet of Things (IoT) for their functions. High level of competitiveness in business engendered by globalization and technological advancement has made relationship-building sacrosanct to business survival. The advent of Internet-based communication has increased the sophistication of the target audience of public relations, which requires a matching upgrade of the technological versatility of practitioners. Decisions on customer satisfaction are increasingly based on data and the best sources of data are the customers themselves. Consequently, the IoT offers an unprecedented avenue for data gathering through the “assistance” of customers themselves. This study, therefore, adopted an online survey to evaluate the views of 100 public relations professionals on their need for IoT, and a t-test was used to analyse the data. The findings revealed that independent public relations firms or agencies were more likely to adopt IoT for their activities than in-house departments. It was recommended that public relations professionals should explore actively the benefits of IoT for advanced operations.Lanre AmoduOladokun OmojolaNelson OkorieBabatunde AdeyeyeEvaristus AdesinaTaylor & Francis Grouparticlecommunicationinternet of thingsinternet relations of thingspublic relationssmart-prBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 6, Iss 1 (2019)
institution DOAJ
collection DOAJ
language EN
topic communication
internet of things
internet relations of things
public relations
smart-pr
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle communication
internet of things
internet relations of things
public relations
smart-pr
Business
HF5001-6182
Management. Industrial management
HD28-70
Lanre Amodu
Oladokun Omojola
Nelson Okorie
Babatunde Adeyeye
Evaristus Adesina
Potentials of Internet of Things for effective public relations activities: Are professionals ready?
description The research explored public relations professionals’ views on the potentials of adoption of the Internet of Things (IoT) for their functions. High level of competitiveness in business engendered by globalization and technological advancement has made relationship-building sacrosanct to business survival. The advent of Internet-based communication has increased the sophistication of the target audience of public relations, which requires a matching upgrade of the technological versatility of practitioners. Decisions on customer satisfaction are increasingly based on data and the best sources of data are the customers themselves. Consequently, the IoT offers an unprecedented avenue for data gathering through the “assistance” of customers themselves. This study, therefore, adopted an online survey to evaluate the views of 100 public relations professionals on their need for IoT, and a t-test was used to analyse the data. The findings revealed that independent public relations firms or agencies were more likely to adopt IoT for their activities than in-house departments. It was recommended that public relations professionals should explore actively the benefits of IoT for advanced operations.
format article
author Lanre Amodu
Oladokun Omojola
Nelson Okorie
Babatunde Adeyeye
Evaristus Adesina
author_facet Lanre Amodu
Oladokun Omojola
Nelson Okorie
Babatunde Adeyeye
Evaristus Adesina
author_sort Lanre Amodu
title Potentials of Internet of Things for effective public relations activities: Are professionals ready?
title_short Potentials of Internet of Things for effective public relations activities: Are professionals ready?
title_full Potentials of Internet of Things for effective public relations activities: Are professionals ready?
title_fullStr Potentials of Internet of Things for effective public relations activities: Are professionals ready?
title_full_unstemmed Potentials of Internet of Things for effective public relations activities: Are professionals ready?
title_sort potentials of internet of things for effective public relations activities: are professionals ready?
publisher Taylor & Francis Group
publishDate 2019
url https://doaj.org/article/1235624b3bfa48e98d25d795cf519e9f
work_keys_str_mv AT lanreamodu potentialsofinternetofthingsforeffectivepublicrelationsactivitiesareprofessionalsready
AT oladokunomojola potentialsofinternetofthingsforeffectivepublicrelationsactivitiesareprofessionalsready
AT nelsonokorie potentialsofinternetofthingsforeffectivepublicrelationsactivitiesareprofessionalsready
AT babatundeadeyeye potentialsofinternetofthingsforeffectivepublicrelationsactivitiesareprofessionalsready
AT evaristusadesina potentialsofinternetofthingsforeffectivepublicrelationsactivitiesareprofessionalsready
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