Onsite Versus Remote Working: The Impact on Satisfaction, Productivity, and Performance of Medical Call Center Workers

Job satisfaction is determined as the measure to know the individuals’ feelings toward their work. The working conditions that can affect satisfaction and performance of the call center agents have received particular concern. This study aimed to determine the role of remote call center working on a...

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Autores principales: Amjad Alfaleh MBBS, SBFM, ABFM, Abdullah Alkattan Pharm.D, Alaa Alageel BSc, Mohammed Salah MBBS, MSc, Mona Almutairi Pharm.D, Khlood Sagor MBBS, Khaled Alabdulkareem MBBS, SBFM, ABFM
Formato: article
Lenguaje:EN
Publicado: SAGE Publishing 2021
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Acceso en línea:https://doaj.org/article/191498560d9e44e8bf7d7d34e254fd94
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