Using appreciative inquiry as a framework to enhance the patient experience

Using appreciative inquiry as a framework to enhance the patient experience

The following case depicts the journey of a non-profit hospital in an under-served community and its attempts to turn around suffering patient experience. The Hospital turned to the theories of Appreciative Inquiry and the power of a strengths-based approach to create a framework to support the pati...

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Detalles Bibliográficos
Autores principales: Kerry Moorer, Schawan Kunupakaphun, Elilzabeth Delgado, Matthew Moody, Christina Wolf, Karen Moore, Pracha Eamranond
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2017
Materias:
appreciative inquiry
patient experience
patient satisfaction
value based purchasing
safety net hospital
patient-centered care
recommend the hospital
hourly rounding
purposeful rounding
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Acceso en línea:https://doaj.org/article/1b7699ab73064c4a99d289c2094b2926
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https://doaj.org/article/1b7699ab73064c4a99d289c2094b2926

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