Using appreciative inquiry as a framework to enhance the patient experience

The following case depicts the journey of a non-profit hospital in an under-served community and its attempts to turn around suffering patient experience. The Hospital turned to the theories of Appreciative Inquiry and the power of a strengths-based approach to create a framework to support the pati...

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Autores principales:	Kerry Moorer, Schawan Kunupakaphun, Elilzabeth Delgado, Matthew Moody, Christina Wolf, Karen Moore, Pracha Eamranond
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2017
Materias:	appreciative inquiry patient experience patient satisfaction value based purchasing safety net hospital patient-centered care recommend the hospital hourly rounding purposeful rounding Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/1b7699ab73064c4a99d289c2094b2926
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Using appreciative inquiry as a framework to enhance the patient experience

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