Applied quasi experimental research design in personal sales – a case study

The aim of the following article is to shed some light on the applied quasi experimental research method in personal sales and to provide a practical step-by step guideline for researchers. At the beginning of a customer visit or when entering the shop, a customer often forms a purchase intention or...

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Autores principales: Michael Stros, David Říha
Formato: article
Lenguaje:CS
EN
SK
Publicado: Vydavatelství ZČU v Plzni 2021
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Acceso en línea:https://doi.org/10.24132/jbt.2021.11.1.21_29
https://doaj.org/article/1c8250f347764ee7b8bce86ca364bef4
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spelling oai:doaj.org-article:1c8250f347764ee7b8bce86ca364bef42021-11-06T10:33:16ZApplied quasi experimental research design in personal sales – a case studyhttps://doi.org/10.24132/jbt.2021.11.1.21_291805-0603https://doaj.org/article/1c8250f347764ee7b8bce86ca364bef42021-06-01T00:00:00Zhttps://drive.google.com/file/d/1uoDARTl8gyc4k49vNgqjYkW60ORVDRtU/viewhttps://doaj.org/toc/1805-0603The aim of the following article is to shed some light on the applied quasi experimental research method in personal sales and to provide a practical step-by step guideline for researchers. At the beginning of a customer visit or when entering the shop, a customer often forms a purchase intention or rejection within a very short period (first impression). It is striking that this judgement is often independent of the factual content of the interaction. The theory of thin slices is applied to personal selling within the framework of a laboratory experiment. Professional salespeople from different industries serve as test subjects. The fundamentals of an experimental method are discussed. The main step of an quasi experimental study design are presented: 1) derivation of theoretical fundamentals; 2) hypotheses formulation; 3) selection of participants (subjects); 4) quasi experimental set-up and procedure; 5) observation technique and 6) data evaluation. Finally, the advantages and limitations are discussed.Michael StrosDavid ŘíhaVydavatelství ZČU v Plzniarticlequasi experimental study designmarketing researchpersonal salesBusinessHF5001-6182CSENSKTrendy v podnikání, Vol 11, Iss 1, Pp 21-29 (2021)
institution DOAJ
collection DOAJ
language CS
EN
SK
topic quasi experimental study design
marketing research
personal sales
Business
HF5001-6182
spellingShingle quasi experimental study design
marketing research
personal sales
Business
HF5001-6182
Michael Stros
David Říha
Applied quasi experimental research design in personal sales – a case study
description The aim of the following article is to shed some light on the applied quasi experimental research method in personal sales and to provide a practical step-by step guideline for researchers. At the beginning of a customer visit or when entering the shop, a customer often forms a purchase intention or rejection within a very short period (first impression). It is striking that this judgement is often independent of the factual content of the interaction. The theory of thin slices is applied to personal selling within the framework of a laboratory experiment. Professional salespeople from different industries serve as test subjects. The fundamentals of an experimental method are discussed. The main step of an quasi experimental study design are presented: 1) derivation of theoretical fundamentals; 2) hypotheses formulation; 3) selection of participants (subjects); 4) quasi experimental set-up and procedure; 5) observation technique and 6) data evaluation. Finally, the advantages and limitations are discussed.
format article
author Michael Stros
David Říha
author_facet Michael Stros
David Říha
author_sort Michael Stros
title Applied quasi experimental research design in personal sales – a case study
title_short Applied quasi experimental research design in personal sales – a case study
title_full Applied quasi experimental research design in personal sales – a case study
title_fullStr Applied quasi experimental research design in personal sales – a case study
title_full_unstemmed Applied quasi experimental research design in personal sales – a case study
title_sort applied quasi experimental research design in personal sales – a case study
publisher Vydavatelství ZČU v Plzni
publishDate 2021
url https://doi.org/10.24132/jbt.2021.11.1.21_29
https://doaj.org/article/1c8250f347764ee7b8bce86ca364bef4
work_keys_str_mv AT michaelstros appliedquasiexperimentalresearchdesigninpersonalsalesacasestudy
AT davidriha appliedquasiexperimentalresearchdesigninpersonalsalesacasestudy
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