A comprehensive call center supporting safe, efficient operations during a pandemic
Research has shown that a comprehensive call center can support a safe, efficient, and quality experience for patients and their families. When a patient receives a cancer diagnosis, the stakes are already high. Add a pandemic to an immunocompromised patient population and fear escalates. In order t...
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| Auteurs principaux: | , , , , |
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| Format: | article |
| Langue: | EN |
| Publié: |
The Beryl Institute
2020
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| Sujets: | |
| Accès en ligne: | https://doaj.org/article/21dd09149565410f94e58f6eeaa6afa7 |
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