RESPONSIVENESS TO QUALITY MANAGEMENT SYSTEM ISO9001 IN A HIGHER PUBLIC INSTITUTION IN MOROCCO: AN INTERNAL ACTORS PERSPECTIVE
The purpose of our study is to explore responsiveness of the quality management system (QMS) ISO9001 internal actors (mainly staff and students) to its dimensions in general and to the teaching process in particular. Our interest in this matter arises from its importance as well as the s...
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| Format: | article |
| Langue: | EN FR |
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Université Mohammed V de Rabat
2020
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| Accès en ligne: | https://doi.org/10.48376/IMIST.PRSM/remarem-v12i1.19760 https://doaj.org/article/21e64d0130dc40279268ea0d4e413a3c |
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