Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation

The study assessed the impact of market orientation on performance of small and medium enterprises (SMEs); the mediating role of innovation. The study was conducted on a total of 500 SMEs out of which 391 responses were received representing 78.2% response rate. Purposive and convenience sampling te...

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Autores principales: Bylon Abeeku Bamfo, Jerry Jay Kraa
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2019
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Acceso en línea:https://doaj.org/article/22b982ab3a674818816531aa9f94c2f3
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spelling oai:doaj.org-article:22b982ab3a674818816531aa9f94c2f32021-12-02T18:31:21ZMarket orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation2331-197510.1080/23311975.2019.1605703https://doaj.org/article/22b982ab3a674818816531aa9f94c2f32019-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2019.1605703https://doaj.org/toc/2331-1975The study assessed the impact of market orientation on performance of small and medium enterprises (SMEs); the mediating role of innovation. The study was conducted on a total of 500 SMEs out of which 391 responses were received representing 78.2% response rate. Purposive and convenience sampling techniques were adopted in selecting the SMEs and questionnaires used to collect data. Explanatory research design was used. The study used Structural Equation Model (SEM) for data analysis and explored various relationships as presented in the hypothesis. The findings indicated that, market orientation variable of customer orientation positively and significantly predict performance; while competitor orientation positively predicts performance; however, not significant. Inter-functional orientation inversely and non-significantly impacts on performance of SMEs in Ghana. Innovation partially mediates between customer orientation and performance. Innovation fully mediates between inter-functional orientations and performance whereas innovation has no mediation between competitor orientation and performance. Businesses, particularly SMEs are encouraged to adopt and embark on market orientation practices and implement innovative practices so as to maximise performance.Bylon Abeeku BamfoJerry Jay KraaTaylor & Francis Grouparticlemarket orientationinnovationperformancesmall and medium enterprisesghanaBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 6, Iss 1 (2019)
institution DOAJ
collection DOAJ
language EN
topic market orientation
innovation
performance
small and medium enterprises
ghana
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle market orientation
innovation
performance
small and medium enterprises
ghana
Business
HF5001-6182
Management. Industrial management
HD28-70
Bylon Abeeku Bamfo
Jerry Jay Kraa
Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation
description The study assessed the impact of market orientation on performance of small and medium enterprises (SMEs); the mediating role of innovation. The study was conducted on a total of 500 SMEs out of which 391 responses were received representing 78.2% response rate. Purposive and convenience sampling techniques were adopted in selecting the SMEs and questionnaires used to collect data. Explanatory research design was used. The study used Structural Equation Model (SEM) for data analysis and explored various relationships as presented in the hypothesis. The findings indicated that, market orientation variable of customer orientation positively and significantly predict performance; while competitor orientation positively predicts performance; however, not significant. Inter-functional orientation inversely and non-significantly impacts on performance of SMEs in Ghana. Innovation partially mediates between customer orientation and performance. Innovation fully mediates between inter-functional orientations and performance whereas innovation has no mediation between competitor orientation and performance. Businesses, particularly SMEs are encouraged to adopt and embark on market orientation practices and implement innovative practices so as to maximise performance.
format article
author Bylon Abeeku Bamfo
Jerry Jay Kraa
author_facet Bylon Abeeku Bamfo
Jerry Jay Kraa
author_sort Bylon Abeeku Bamfo
title Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation
title_short Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation
title_full Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation
title_fullStr Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation
title_full_unstemmed Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation
title_sort market orientation and performance of small and medium enterprises in ghana: the mediating role of innovation
publisher Taylor & Francis Group
publishDate 2019
url https://doaj.org/article/22b982ab3a674818816531aa9f94c2f3
work_keys_str_mv AT bylonabeekubamfo marketorientationandperformanceofsmallandmediumenterprisesinghanathemediatingroleofinnovation
AT jerryjaykraa marketorientationandperformanceofsmallandmediumenterprisesinghanathemediatingroleofinnovation
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