Utilização da Gestão por Processos de Negócio nas Organizações do Setor Metalmecânico de Caxias Do Sul

Business Process Management (BPM) emerged to facilitate integration and cohesion of different areas of an organization, which focuses on creating greater value to customer. This study aims to investigate BPM application in small, medium and large metalworking companies located in Caxias do Sul, belo...

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Détails bibliographiques
Auteurs principaux: Michele Otobelli Bertéli, Paulo Fernando Pinto Barcellos
Format: article
Langue:PT
Publié: Universidade Regional do Noroeste do Estado do Rio Grande do Sul 2017
Sujets:
bpm
Accès en ligne:http://dx.doi.org/10.21527/2237-6453.2017.38.403-440
https://doaj.org/article/23f5bce449af4f4097beffbbd9ee568b
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