Patient satisfaction reported by in-visit and after-visit surveys
Patient experience measurement has become a basic requirement for every healthcare provider organization. Yet, when the timing and mode of survey administration are considered, there is skepticism about the usefulness of ‘after- visit’ patient experience surveys to measure satisfaction and identify...
Guardado en:
Autores principales: | Rukiya Wongus, Nicholas Schluterman, Sharon Feinstein, Nihkolle McGirt, Deborah Greenberg, David Schwartz |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
The Beryl Institute
2015
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Materias: | |
Acceso en línea: | https://doaj.org/article/25326b80866d433eb2fca73a67a68c72 |
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