Repurchase Intention Conditioned to Economic Confidence in Main Street Retail Districts

The crisis of confidence in Brazil creates a scenario that can influence relations between the attributes of the retailer and consumers. Consumer assessments can be adjusted to economic confidence, leading to more utilitarian values or decreasing the hedonic value of buying experiences. Thus, it is...

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Autores principales: Eliane Tanabe Deliberali, Marcelo Moll Brandão, Flávio Santino Bizarrias
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Lenguaje:EN
PT
Publicado: FUCAPE Business School 2019
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Acceso en línea:https://doaj.org/article/274b3b1bdbc6458b925ff079f0e6e1ff
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spelling oai:doaj.org-article:274b3b1bdbc6458b925ff079f0e6e1ff2021-11-11T15:48:08ZRepurchase Intention Conditioned to Economic Confidence in Main Street Retail Districts1807-734X10.15728/bbr.2019.16.6.4https://doaj.org/article/274b3b1bdbc6458b925ff079f0e6e1ff2019-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=123062339004https://doaj.org/toc/1807-734XThe crisis of confidence in Brazil creates a scenario that can influence relations between the attributes of the retailer and consumers. Consumer assessments can be adjusted to economic confidence, leading to more utilitarian values or decreasing the hedonic value of buying experiences. Thus, it is necessary to understand the intervention of economic confidence in the responses of consumers to the attractiveness factors of a retail cluster. We conducted an analysis on the extent to which attribute assessments and crowding perception, hedonic and utility value, and satisfaction, interact with economic confidence, and satisfaction to influence performance and repurchase intention. A survey was carried out in the purchase environment with 300 consumers (region of Rua 25 de Março, São Paulo). Hypotheses were tested by PLS and Process. The mediating role of the economic trust between hedonic value and satisfaction was evidenced, proving adjustment of the hedonic value with the decrease of confidence. Theoretical and practical contributions are discussed in the conclusions.Eliane Tanabe DeliberaliMarcelo Moll BrandãoFlávio Santino BizarriasFUCAPE Business Schoolarticleunplanned retail agglomerationattractive attributeseconomic confidenceBusinessHF5001-6182ENPTBBR: Brazilian Business Review, Vol 16, Iss 6, Pp 589-606 (2019)
institution DOAJ
collection DOAJ
language EN
PT
topic unplanned retail agglomeration
attractive attributes
economic confidence
Business
HF5001-6182
spellingShingle unplanned retail agglomeration
attractive attributes
economic confidence
Business
HF5001-6182
Eliane Tanabe Deliberali
Marcelo Moll Brandão
Flávio Santino Bizarrias
Repurchase Intention Conditioned to Economic Confidence in Main Street Retail Districts
description The crisis of confidence in Brazil creates a scenario that can influence relations between the attributes of the retailer and consumers. Consumer assessments can be adjusted to economic confidence, leading to more utilitarian values or decreasing the hedonic value of buying experiences. Thus, it is necessary to understand the intervention of economic confidence in the responses of consumers to the attractiveness factors of a retail cluster. We conducted an analysis on the extent to which attribute assessments and crowding perception, hedonic and utility value, and satisfaction, interact with economic confidence, and satisfaction to influence performance and repurchase intention. A survey was carried out in the purchase environment with 300 consumers (region of Rua 25 de Março, São Paulo). Hypotheses were tested by PLS and Process. The mediating role of the economic trust between hedonic value and satisfaction was evidenced, proving adjustment of the hedonic value with the decrease of confidence. Theoretical and practical contributions are discussed in the conclusions.
format article
author Eliane Tanabe Deliberali
Marcelo Moll Brandão
Flávio Santino Bizarrias
author_facet Eliane Tanabe Deliberali
Marcelo Moll Brandão
Flávio Santino Bizarrias
author_sort Eliane Tanabe Deliberali
title Repurchase Intention Conditioned to Economic Confidence in Main Street Retail Districts
title_short Repurchase Intention Conditioned to Economic Confidence in Main Street Retail Districts
title_full Repurchase Intention Conditioned to Economic Confidence in Main Street Retail Districts
title_fullStr Repurchase Intention Conditioned to Economic Confidence in Main Street Retail Districts
title_full_unstemmed Repurchase Intention Conditioned to Economic Confidence in Main Street Retail Districts
title_sort repurchase intention conditioned to economic confidence in main street retail districts
publisher FUCAPE Business School
publishDate 2019
url https://doaj.org/article/274b3b1bdbc6458b925ff079f0e6e1ff
work_keys_str_mv AT elianetanabedeliberali repurchaseintentionconditionedtoeconomicconfidenceinmainstreetretaildistricts
AT marcelomollbrandao repurchaseintentionconditionedtoeconomicconfidenceinmainstreetretaildistricts
AT flaviosantinobizarrias repurchaseintentionconditionedtoeconomicconfidenceinmainstreetretaildistricts
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