Investigating the moderating effect of the demographic factors on post-purchase regrets at malls in Sri Lanka

As of 2020, the retail sector faced an existential challenge with rapid changes as one of the many sectors. The recent impact was noted due to the present COVID-19 pandemic throughout the world. Most customers have moved on with e-commerce platforms, while traditional customers still struggle with i...

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Bibliographic Details
Main Authors: E.A.S.K. Ekanayake, E.A.C.P. Karunarathne
Format: article
Language:EN
Published: Ümit Hacıoğlu 2021
Subjects:
H
Online Access:https://doaj.org/article/2a9804653c764f62b7f3401d4a4c1c93
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