KANO model as a tool of effective customer satisfaction diagnostics of postal services
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| Main Authors: | , , |
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| Format: | article |
| Language: | EN |
| Published: |
Entrepreneurship and Sustainability Center
2020
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| Subjects: | |
| Online Access: | https://doaj.org/article/2abef1b084dc45d895ebc80553d8e0e9 |
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