Identifying and prioritizing customer requirements from tractor production by QFD method
Introduction Discovering and understanding customer needs and expectations are considered as important factors on customer satisfaction and play vital role to maintain the current activity among its competitors, proceeding and obtaining customer satisfaction which are critical factors to design a s...
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Auteurs principaux: | , , , |
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Format: | article |
Langue: | EN FA |
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Ferdowsi University of Mashhad
2017
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Accès en ligne: | https://doaj.org/article/2d6b55b3da884de69244553c56133a04 |
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