Adaptive staff scheduling at Outpatient Department of Ntaja Health Center in Malawi - A queuing theory application

Accurate staff scheduling is crucial in overcoming the problem of mismatch between staffing ratios and demand for health services which can impede smooth patient flow. Patient flow is an important process towards provision of improved quality of service and also improved utilization of hospital res...

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Autores principales: Kambombo Mtonga, Antoine Gatera, Kayalvizhi Jayavel, Mwawi Nyirenda, Santhi Kumaran
Formato: article
Lenguaje:EN
Publicado: PAGEPress Publications 2021
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Acceso en línea:https://doaj.org/article/2e8b0ba35d5d47f5a70b93818e90ef84
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