Lean into Clinical Pharmacy: An Experience in Implementing Key Performance Indicators and Gemba Walks into Clinical Pharmacy Services

Purpose: The Lean methodology was applied to clinical metrics by a critical care pharmacy team. The experiences associated with the development and implementation of clinical metrics and their impact on daily workflow are described. Summary: The Lean methodology has been introduced into the healt...

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Bibliographic Details
Main Authors: Jocelyn Owusu-Guha, Connie Yoon, Jordan DeWitt, Pamela L. Buschur, Jennifer Bauer, Adam Smith, Abby Tyson
Format: article
Language:EN
Published: University of Minnesota Libraries Publishing 2021
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Online Access:https://doaj.org/article/2ef6f4c5cd3d43698c6af8d16f7cc35a
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