Analisis Pengaruh Pelayanan Pada Lembaga Keuangan Syari’ah Terhadap Kepuasan dan Loyalitas Nasabah di Bank Muamalat Indonesia Kantor Cabang Yogyakarta
Customer loyalty is a very important factor in the world of financial institutions because loyalty is largely determined by customer satisfaction itself, so customer satisfaction greatly affects customer loyalty. In this case, the researcher will examine the Financial Institution in terms of service...
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| Formato: | article |
| Lenguaje: | AR EN ID |
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Universitas Darussalam Gontor
2019
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| Acceso en línea: | http://dx.doi.org/10.21111/iej.v5i2.4003 https://doaj.org/article/2f77e8f401f645b4aa9215eb2f8a38f4 |
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